Regional Account Manager

6 days ago

Boston, United States ReSupply Full time

Position & Company Overview:


Resupply is seeking a customer-centric, team player to join us on our journey to reinvent and forever change the supply-chain of charitable contributions within the U.S. We are seeking someone who will be passionate about our mission and partnerships as we turn household goods into emergency relief for those in need. If you're driven by a desire to make a positive impact, then we want to talk to you


As a Regional Account Manager, you will work on-site with charities in your assigned markets to deepen the relationships with existing partners. You will develop an understanding of their day-to-day operations and identify strategic opportunities for ReSupply to drive growth. Natural rapport building and strategic problem solving will be the keys to set you up for success. A project management framework will also be beneficial as you plan and prioritize multiple initiatives to increase the number of donations delivered to your accounts. 


Our small, tight-knit team is seeking a candidate based out of our Downtown Boston headquarters. This role requires significant travel to target markets within the New England region (MA, CT, Southern NH, Southern VT, and ME). Our culture is built on the foundation of thinking disruptively, obsessing over adding value, and reaching out to support one another as we strive to Make Giving Simple and have fun doing it


Click to learn how Resupply is forever changing charitable giving:


A successful Regional Account Manager is responsible for: 

  • Being the “feet on the street” to execute in-person charity expansion opportunities (e.g. - phone tree integrations, web button improvements, physical marketing distribution, and new product rollouts)
  • Building and managing relationships between charities and their assigned ReSupply logistics partners
  • Expanding our current partnerships by implementing new products as a way to drive up the number of donations we bring to their stores
  • Identifying opportunities for growth on a charity- by- charity basis
  • Educating & training the store teams on how to capture donors through the ReSupply partnership.
  • Discussing strategic goals with Executive leadership on partnership growth and expansion


Position Requirements:

  • BS in Communications, Information Technology, Business Administration, or a related field
  • 3-5 years of experience in Account Management, with a strong preference for candidates who have spent time in the field with their clients
  • Excellent communication skills, ability to listen to and share ideas, and effectively present concepts 
  • Ability to follow and build workflows, track performance, and achieve objectives across multiple priorities
  • Significant travel and on-site meetings with charity points of contacts, both in stores and in executive affiliate offices
  • Adaptability to adjusting strategies and meeting changing needs of the business and industry 


ReSupply is an equal opportunity employer. As such, it is our policy to fill positions with qualified candidates regardless of the candidate's race, color, sex, age, religion, ancestry, national origin, citizenship status, marital status, sexual orientation, gender identity, genetic information, disability, pregnancy, military status, veteran status or any other protected group status.


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