Regional Director of Operations

Regional Director of OperationsHeadlands Research is dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.The RoleHeadlands Research is seeking a highly motivated, and seasoned operations leader looking for an opportunity to support and empower site leaders to grow and lead efficient site operations. This individual should bring a strong background in the clinical trial industry with specific experience in research trial execution and multi-site leadership. Candidates should appreciate the atmosphere of a growing company and the need to impact process development while supporting sites. Success in this position requires agility, collaboration and exceptional critical thinking and problem-solving abilities.DutiesOperations oversight of approximately 6-8 DeNovo and/or integrated clinical trial sites within an assigned regionSuccessfully integrate newly acquired sites into Headland's network processes, systems, workflows, etc.Collaborate with sites and central recruitment services as applicable to ensure sites meet targeted enrollment goals for all studiesLead and develop site leaders (direct reports) through exceptional people management skills and collaboration to influence positive operational outcomesBuild strong partnerships with Site Directors/Presidents, Business Development, PI's and central support teams to identify opportunities for strategic site growth and operational excellenceEnsure operational, quality, and financial standards, systems and practices are in place and each site receives the necessary central support to achieve its objectivesWork with site leaders and Finance business partners on forecasting and budgeting resulting in continuously improved revenue and expense managementSupport strategy for site level recruitment, training, and employee development to ensure sites are adequately staffed for current and future demandConduct in person visits to sites on a regular cadence based on site needsPlan and set individual and site goals and track the progress of each to ensure that objectives are metServe as primary point of escalation for Site Directors in resolving operational challengesCollaborate with site leaders and Quality and Training business partners to ensure GCP quality standards are in place and all quality and regulatory requirements are adhered toSupport site sponsor interactions by acting as a point of escalation and providing confidence in site operationsConduct monthly financial and operations reviews with sites to include KPI's, employee and patient retention & enrollment, capacity, revenue, and expense managementParticipates and presents at meetings with internal and external representatives as neededIdentify opportunities to expand business within the region through new therapeutic capabilities, equipment, or site developmentCollaborate with the business development team to assess site capabilitiesFacilitate performance improvement monitoring and discussions between site staff and human resourcesAdditional project work as assignedRequirementsEducation Bachelor's degree in business or a health-related field required; master's degree preferred5 years + experience in clinical trials industry (sponsor, IRB, CRO, site)Proven success in a multi-site healthcare leadership role- experience leading multiple sites and teams across several geographic locationsDemonstrated ability to successfully manage people/projects across a continuum of experience, knowledge, and diversity.Proactive problem-solving abilities and follow-throughGeneral understanding of GCP, CFR, and state regulations as applicableResults oriented- demonstrates strong business planning skills, communicates objectives clearly to teams, reviews, and monitors KPI's and provides coaching and mentoring to achieve goalsDriven- self-starter, excellent time management skills, ready to execute in a tactical and strategic manner, holds themselves and others to high standards of accountabilityCollaborative- ability to develop relationships and collaborate along the vertical5 years + experience managing direct reportsSuperior communication skills, written and verbal including emails and presentations both internal and external with sponsors and CROsDisplays professionalism and integrity in all actions Demonstrated ability to foster concepts of teamwork, cooperation, self- control, and flexibility to get the work done timely with a high degree of responsiveness with multiple stakeholdersKnowledgeable and able to confidently speak in the following areas of clinical researchBusiness DevelopmentFinance/AccountingHuman ResourcesLegalClinical Development / Key Therapeutic Areas such as CNS/Psych/Metabolic/Endocrine/VaccinesRecruitmentInformation TechnologyBusiness Operations