Data Analytics Specialist

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations. Duke Health Development & Alumni Affairs (DHDAA) supports a flexible work environment by offering on-site (in office 5 days a week), hybrid (in office a minimum of 2 days a week or defined by manager), remote (work off-site 5 days a week), and flexible start and end time work arrangements. All team members must reside within a 50-mile radius of our downtown Durham office. If working a hybrid or remote schedule, individuals must have access to and maintain a secure home office environment with high-speed internet service and work collaboratively with others using a variety of technologies and tools. With approval from their manager, staff members may work a flexible schedule in terms of start/end times, while working within DHDAA's core work hours between 9:00 a.m. and 4:00 p.m. (eastern standard). At the discretion of Managers and/or Senior Leadership, staff working a hybrid, remote or flex schedule may be required to be in the office on days and/or times outside of the agreed upon schedule. This position is located full time in Durham, NC. This is not a remote position. Duke Health Development and Alumni Affairs is seeking a Data Analytics Specialist to advance the strategic use of data in philanthropic operations. This position will be responsible for the collection, management, and analysis of data to be used in programmatic decision making. Be You. The Data Analytics Specialist position supports the increasing complexity and strategic importance of data in the philanthropic operations of Duke Health Development and Alumni Affairs. The position will utilize the analysis of data and interpretation of trends or patterns found in data sets to be used in programmatic decision making. Data analysis will focus specifically on high-impact areas including annual giving key performance metrics, grateful patient segmentation for digital cultivation journeys, and acquisition and retention analytics across Duke Health using various digital platforms. The Data Analytics Specialist will report to the Assistant Vice President, Annual Giving and Grateful Patient Giving Programs. This position will be responsible for the collection, management and analysis of data to be used in programmatic decision making. Work Arrangement - Hybrid Anticipated Pay Range - Duke University provides an annual base salary range for this position as USD $59,829.00 to USD $104,550.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at:https://hr.duke.edu/benefits/ DEPARTMENTAL PREFERENCES Understanding of development and fundraising environments strongly preferred. Experience with databases and data visualization. MINIMUM QUALIFICATIONS Education - Work requires knowledge and skills generally acquired through completion of a Bachelor's degree program in business, computer science, mathematics, statistics or social sciences. Experience - Work requires knowledge of both statistical analysis and interpretation generally acquired through at least two years of relevant experience. Be Bold. Work Performed Data Management (50%) Ensure high quality data is collected in order to be used in analysis and continually verify integrity of the data. Manage technique (appeal) code structure, creation, and tracking to ensure consistency and accuracy of data for analytics. Collaborate with the DHDAA Business Intelligence team to monitor data accuracy and transfer process across various platforms. Generate list segmentation for direct marketing including donor data and grateful patient data and coordinate transfer of files to vendors and digital platforms. Identify, analyze and interpret the trends or patterns found in data sets. In coordination with the Director of Technology Systems and Services, ensure that policies governing data management are met including security and privacy. Reporting (45%) Provide leadership with timely, visually compelling insights to guide strategic decisions. In collaboration with others, interpret data and develop recommendations based on findings. In coordination with the AVP, Annual Giving and Grateful Patient Giving Programs Performance, develop key performance indicator metrics for direct marketing and annual giving. Create reporting mechanisms using existing platforms and identifying new solutions to meet reporting needs. Synthesize data analysis into clear, relevant, and visually appealing materials by developing graphs, reports, and presentations of results to inform strategic and programmatic decisions. Intelligently and creatively present data in a way that can be easily and quickly grasped by key leadership. Other (5%) Identify errors and determine the best course of action to correct errors going forward. Perform other related duties incidental to the work described herein. Choose Duke. If you're ready to turn data into impact, apply today and join a mission that matters. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.