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Corporate Flight Attendant
1 month ago
Corporate Flight Attendant Job Description
Must be Local to BWI - No Relocation
The Flight Attendants are dedicated to providing the highest levels of safety and service to the owners/passengers and fellow crewmembers. It is the primary responsibility of the Corporate Flight Attendant to provide a superior air transportation experience while maintaining a continued safety record second to none.
The Flight Attendant must engage in sound crew resource management and comply with all transportation authority regulations and company policies to ensure the comfort and safety of passengers throughout the flight segment. The Corporate Flight Attendant must consistently meet or exceed all performance requirements and he/she must be flexible with the flight environment encountering diverse passengers and such things as the transportation of family pets, children, and all catering needs. Greets owners/passengers pre-flight, briefs them on the specific flight / trip and verifies itinerary.
- Acts as a liaison for owners/passengers from the time the owners/passengers arrive at the FBO until they have safely landed at their destination and have departed the final FBO.
- Must properly stow on aircraft all carry on cabin luggage as needed and handling of various animals that are “pets” to the owners/passengers.
- Anticipates and prepares for owners and guests needs and expectations and tailors service to create an exceptional flight experience. This includes setting the appropriate ambience for each phase of the flight (e.g., meals, movies, sleeping, etc.).
- Delivers the finest level of food preparation and presentation including by setting/clearing tables and plating and serving meals in a timely manner.
- Managing all aspects of provisioning the aircraft for business as well as personal flights. This includes coordination with catering suppliers as well as internal sources for meals and other comestibles.
- Must be able to work varying hours including day and night, weekdays, weekends and holidays. Duty may last for as long as fourteen hours per day for up to fourteen days and may span different time zones and extreme weather differences in the course of a trip. While on duty may be away from home for fourteen or more days and nights, staying in hotels.
- Must expect to work up to 20 days/month. Some months may be more, some may be less than 20 days
- Work environment is subject to frequent changes in cabin altitude from sea level to 40,000 feet, variable positive and negative G loads and turbulence in-flight.
- Must be able to interact and care for owner/passenger pets. May be subjected to potential allergens.
- Must be able to lift/handle 75 lbs.
- Acts as the final authority on his/her aircraft with respect to all areas of operation including the applicable safety and regulatory guidance. Must follow all Federal Aviation Administration authority, Company and other applicable safety regulations.
- Must be punctual and dependable and report to work on a regular and timely basis. Must report 90 minutes prior to flight from home base with all catering required for the flight in hand. On the road, must be prepared to leave the hotel 10 minutes prior to ground transportation with all catering and hotel checkout complete.
- Prepares the airplane for flight per the transport authority guidelines and Original Equipment Manufacture’s (OEM) checklists. Adheres to all aircraft and galley weight, storage, and operations limitations.
- Conducts detailed examination of interior of aircraft, operating and testing various equipment. Reviews any discrepancies and advises PIC for safe flight operation.
- Stocks airplane cabin with required equipment and materials and other emergency equipment as well as linens, blankets, magazines and other amenities for passengers. Is responsible for cabin cleanliness both at home and on the road. Expect to come in on non-flying days to stock/clean aircraft cabin.
- Ensure the highest quality food on the aircraft and insure all items are fresh and within all expiration dates.
- In the event of abnormal or emergency situations, coordinates with the flight crew to determine if immediate action is required or landing is necessary.
- Immediately adhere to all pilot instructions. This shall also include remaining/returning to the flight attendant crew seat until advised by the pilots due to anticipated/encountered weather or turbulence conditions.
- Must be prepared to effectively and summarily act in emergency situations while remaining calm and responsive to PIC authority and transport authority communication as well as alert and sensitive to Owners/passengers safety and concerns.
- Responsible for preparing the aircraft for the next flight segment or properly securing the aircraft for shutdown when it is the last flight for the day.
- Responsible for cleaning including vacuuming, restocking of commissary, and removal of refuse.
- Prepare the cabin/galley 45 minutes prior to landing for safety and expeditious ground clean up to ensure crew rest requirements are met for the current and future safety flights.
- Responsible for properly communicating any maintenance abnormalities or discrepancies to the PIC. Additionally they must properly complete any paperwork associated with any discrepancies or events that could have or did affect the flight.
- Allow job shadowing of any new/perspective flight attendant to include training on company procedures and briefing on passenger needs/catering requirements.
- Must possess a valid US Passport allowing for worldwide travel.
- Report to the Chief Pilot or their designee.