Customer Development Representative
2 weeks ago
Location: Austin, TX
Job Type: Fulltime
The CDR team works in conjunction with our Account Management Teams and is responsible for generating upgrade opportunity volume and warm introductions for our account Managers. You are creative, passionate, and an ambitious teammate, eager to advance through a clearly defined learning and earning path. Client offers a dynamic, creative environment where you are provided the tools, resources, and unique leadership to sell and take your career to the next level This is a hybrid sales team This team meets in our Austin, TX or Omaha, NE office weekly on Thursdays and the first Tuesday of the month.
The Day to Day
- Proactively identify and mitigate customer risks using data and internal systems within an assigned book of business.
- Generate qualified outbound opportunities to consistently overachieve a monthly quota.
- Set and engage in proactive customer meetings to positively reduce churn and drive MRR growth.
- Accurately research and catalog contact, account, and opportunity information.
- Expand relationships with clients, allowing them to understand the full advantage of our WordPress solutions.
- Work as part of a selling team with a focus on strengthening relationship development.
- You can use effective sales techniques to uncover those customer needs that can be addressed through our solutions.
- You can articulate the benefits of using our solutions to existing customers across a broad array of industries.
- Hybrid role, visiting our Austin or Omaha office a few times per month for ongoing education
Your Expertise and Passion
- Prior sales experience required; exposure to Solution Selling, Customer-Centric
- Selling, Sandler, or SPIN strongly preferred.
- Experience working with Salesforce.com or other CRM applications is required.
- Daring and performance-driven attitude.
- Consistent over-achievement and work ethic.
- The ability to learn quickly and be a self-starter are vital to this role.
- Effectively lead prospect/client expectations.
- Ability to effectively communicate over the phone and email.
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