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Training and Development Manager
7 days ago
We are Evenly
Evenly is Orthodontics in-a-box for dentists. Our vision is to become the outsourced Orthodontic solution for every dental office in America and lead the transition to Invisalign Orthodontics for this $250 billion industry. Headquartered in the Washington D.C. area, Evenly is backed by the world’s leading venture capital investors. We are committed to the highest standards of patient care and clinical expertise in each of the dental practices we support.
About this Job
If you are in this role, you will be responsible for designing, implementing, and overseeing comprehensive training programs that enhance the sales skills, product knowledge, and overall performance of our sales team. This role requires a strategic thinker with a passion for education and a deep understanding of sales processes within the healthcare or dental industry. The ideal candidate will have a proven track record in sales training and development, excellent communication skills, and the ability to inspire and motivate a diverse sales team.
What You’ll Be Doing
- Design and deliver engaging and effective training programs for new hires and existing sales staff.
- Create training materials, including manuals, presentations, and online resources, that align with company goals and sales strategies.
- Utilize a variety of instructional techniques and formats, such as role-playing, simulations, team exercises, group discussions, videos, and lectures.
- Conduct regular assessments to identify training needs and performance gaps.
- Provide coaching and mentoring to sales representatives to improve their skills and achieve sales targets.
- Monitor and evaluate the effectiveness of training programs through feedback, performance metrics, and continuous improvement initiatives.
- Work closely with the sales leadership team to align training programs with sales objectives and strategies.
- Collaborate with sales teams, marketing teams, and other stakeholders to ensure sales staff are well-informed about new products, services, and industry trends.
- Coordinate with external training providers and industry experts as needed.
- Maintain detailed records of training activities and outcomes.
- Analyze training data and report on key performance indicators (KPIs) to senior management.
- Recommend and implement improvements based on training results and feedback.
- Ensure all training programs comply with HIPAA regulations, other dental and orthodontic industry regulations and company policies.
- Stay current with industry trends, best practices, and new technologies in sales training and development.
What You’ll Bring
- Bachelor's degree in Business, Sales, Marketing, or a related field.
- Minimum of 5 years of experience in sales training and development, preferably in the healthcare, dental or orthodontic industry.
- Experience with Invisalign or other orthodontic products.
- Certification in sales training or coaching.
- Familiarity with e-learning platforms and digital training tools.
- Proven experience in designing and delivering successful training programs.
- Strong knowledge of sales processes, techniques, and best practices.
- Excellent communication, presentation, and interpersonal skills.
- Ability to motivate and inspire a diverse sales team.
- Strong analytical skills and ability to use data to drive decision-making.
- Proficiency in training software and tools, as well as Microsoft Office Suite.
- Willingness to travel as needed.
- Ability to measure and analyze key performance indicators (KPIs and ROI
- Familiarity with CRM software
- Ability to lead and motivate a high performance sales team
- Excellent communication skills
- Strong organizational skills with a problem-solving attitude
Why You'll Love Working Here
Evenly is an energetic and passionate healthcare company built by the same management team that created Bluemercury, one of the nation's fastest-growing luxury retail chains. Evenly is changing how patients receive Invisalign orthodontic care. We put our dental practices and their patients first and we love seeing the astonishing results our patients realize when they’ve completed their treatment. If you want to be a part of this success story while changing people’s lives for the better, we’d love to hear from you.
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