Current jobs related to Bilingual Internal Collector - Atlanta - Credit Acceptance Corporation

  • Bilingual Debt Collector

    4 days ago

    Atlanta, United States Aldridge Pite Haan Full time

    Job DescriptionJob DescriptionWe are a legal collections law firm operating in several states and we are looking for ​a Bilingual Debt Collector with a good attitude to join our team!Responsibilities:Make/receive minimum 125 calls per dayAdhere to FDCPA, client and internal compliance guidelines on callsfollow up with customers on broken payment...

  • Bilingual Debt Recovery Specialist

    1 month ago

    Atlanta, Georgia, United States Aldridge Pite Haan Full time

    Job OpportunityWe are a reputable law firm specializing in consumer and commercial collection litigation across multiple states, seeking a skilled Bilingual Debt Collector to join our team.Key Responsibilities:Make and receive a minimum of 125 calls per day, adhering to FDCPA, client, and internal compliance guidelines.Follow up with customers on broken...

  • Physician / Internal Medicine / Georgia / Permanent / Bilingual Internal Medicine Physician (Spanish

    3 weeks ago

    Atlanta, United States Enterprise Medical Recruiting Full time

    Seeking a Bilingual (Spanish/English) Internal Medicine physician to join a growing outpatient practice in the Greater Atlanta, Georgia area. The Team Physician will work closely with the Care Team Medical Director to play a critical role in both care

  • Internal Collector

    4 weeks ago

    Atlanta, United States Credit Acceptance Corporation Full time

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest...

  • Debt Recovery Specialist

    2 weeks ago

    Atlanta, Georgia, United States Aldridge Pite Haan Full time

    Job OverviewAldridge Pite Haan is seeking a highly skilled Bilingual Debt Collector to join our team. As a key member of our collections team, you will be responsible for making and receiving calls, adhering to compliance guidelines, and negotiating payment arrangements with customers.Key Responsibilities:Make a minimum of 125 calls per dayAdhere to FDCPA,...

  • Physician / Internal Medicine / Georgia / Permanent / Bilingual Physician

    2 weeks ago

    Atlanta, Georgia, United States Enterprise Medical Recruiting Full time

    Enterprise Medical RecruitingWe are seeking a highly skilled Bilingual Internal Medicine Physician to join our team in the Greater Atlanta, Georgia area.The ideal candidate will have excellent communication skills and be able to work effectively with patients and the care team. The physician will be responsible for providing high-quality patient care and...

  • Bilingual Physician Opportunity

    2 weeks ago

    Atlanta, Georgia, United States Enterprisemed Full time

    Unlock Your Potential as a Bilingual Internal Medicine PhysicianAt Enterprisemed, we're seeking a highly skilled and compassionate Bilingual Internal Medicine Physician to join our dynamic team in the Greater Atlanta, Georgia area. As a valued member of our care team, you'll have the opportunity to make a meaningful impact on the lives of our patients while...

  • Bilingual Litigation Paralegal Specialist

    4 weeks ago

    Atlanta, Georgia, United States Paramount Unified School District Full time

    Job Title: Bilingual Litigation ParalegalParamount Staffing is a leading staffing agency for placement of all legal support staff and paralegals. We have a client base of international law firms and Fortune 500 corporations throughout the US. Our team of professional consultants use painstaking efforts to match the exact job for you. We offer a personalized,...

  • Bilingual Physician Opportunity

    2 weeks ago

    Atlanta, Georgia, United States Enterprisemed Full time

    Seeking a Bilingual Internal Medicine PhysicianEnterprisemed is looking for a skilled Bilingual Internal Medicine Physician to join our growing outpatient practice in the Greater Atlanta, Georgia area. As a key member of our care team, you will work closely with the Medical Director to deliver high-quality patient care and drive practice innovation.Key...

  • Bilingual Customer Service Representative

    1 month ago

    Atlanta, Georgia, United States State of Georiga Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Rep to join our team at the State of Georgia. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in a bilingual capacity.Key ResponsibilitiesProvide customer service to clients in a bilingual capacityRespond to customer inquiries...

  • Bilingual Physician Opportunity in Atlanta

    6 days ago

    Atlanta, Georgia, United States Enterprisemed Full time

    We are seeking a highly skilled Bilingual Internal Medicine Physician to join our team at Enterprisemed in the Greater Atlanta area.The ideal candidate will have a strong passion for delivering high-quality patient care and a proven ability to work effectively in a team-based environment.As a Bilingual Physician, you will have the opportunity to work closely...

  • Bilingual Customer Service Representative

    2 weeks ago

    Atlanta, Georgia, United States TBI AIRPORT MANAGEMENT INC Full time

    Job Title: Bilingual Customer Service AgentJob Summary:The Bilingual Customer Service Agent will provide exceptional customer service to international passengers, airport tenants, and federal agents. The successful candidate will possess excellent communication skills in English and Farsi, with the ability to interpret and translate complex information.Key...

  • Bilingual Clinician

    1 month ago

    Atlanta, Georgia, United States CHRIS 180 Full time

    Job SummaryWe are seeking a highly skilled and compassionate Bilingual Clinician to join our team at CHRIS 180. As a key member of our Migrant Wellness Program, you will provide direct therapeutic services to clients, including individual and group therapy settings. Your expertise will be instrumental in administering assessments, coordinating services, and...

  • Bilingual Case Manager

    1 month ago

    Atlanta, Georgia, United States CHRIS 180 Full time

    Job Title: Bilingual Case ManagerCHRIS 180 is seeking a highly skilled and compassionate Bilingual Case Manager to join our team. As a key member of our Migrant Wellness Program, you will play a vital role in providing case management services to unaccompanied children in our care.Job Summary:The Bilingual Case Manager will be responsible for helping...

  • Bilingual Senior Accountant

    2 weeks ago

    Atlanta, Georgia, United States Manpower Inc Full time

    About the RoleWe are seeking a highly skilled Bilingual Senior Accountant to join our team in The Colony, TX. As a key member of our accounting team, you will be responsible for maintaining accurate financial records, preparing journal entries, reconciling accounts, and assisting in financial reporting.Key ResponsibilitiesMaintain, record, and post daily...

  • Bilingual Customer Service Representative

    5 days ago

    Atlanta, Georgia, United States Synergy America Full time

    Job Title: Bilingual Customer Service RepresentativeJob Summary:We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Synergy America. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their...

  • Internal Medicine Specialist

    2 weeks ago

    Atlanta, Georgia, United States Priority Physicians, Inc. Full time

    Internal Medicine Physician OpportunityPriority Physicians, Inc. is seeking a dedicated and compassionate Internal Medicine Physician to join our team in a 100% outpatient setting. Our private primary care practice is located near Lake Lanier, offering a convenient commute from Duluth, Lawrenceville, or Alpharetta.Practice Details:Full-time, permanent...

  • Internal Medicine Specialist

    2 weeks ago

    Atlanta, Georgia, United States Priority Physicians, Inc. Full time

    Internal Medicine Physician OpportunityPriority Physicians, Inc. is seeking a dedicated and compassionate Internal Medicine Physician to join our team in a 100% outpatient setting. Our private primary care practice is located near Lake Lanier, offering a serene and peaceful environment for our patients.Practice Details:Full-time, permanent positionMonday...

  • Bilingual Customer Service Representative

    2 weeks ago

    Atlanta, Georgia, United States TBI AIRPORT MANAGEMENT INC Full time

    Job OverviewWe are seeking a highly skilled Bilingual Customer Service Agent to join our team at TBI Airport Management Inc.The successful candidate will provide exceptional customer service to international passengers, airline employees, and federal agents, ensuring a seamless and efficient experience at our airport.Key ResponsibilitiesProvide accurate and...

  • Bilingual Customer Service Representative

    3 weeks ago

    Atlanta, Georgia, United States Rose International Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Rose International. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesMonitor...

Bilingual Internal Collector

2 months ago

Atlanta, United States Credit Acceptance Corporation Full time

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues.  Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance.  We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within.  Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work

About this Position: Credit Acceptance is hiring an Internal Collector to:

  • Consistently, efficiently, and lawfully contact customers and collect on and manage a route of deficiency balance accounts.
  • Professionally and respectfully persuade customers to pay in an effort to set up payment arrangements and settlements on deficiency balance accounts.
  • Ensure the information we depend on to contact and collect from these customers is accurately maintained.
  • Support additional customers service requests.

Outcomes & Activities:

  • Handle Phone Calls:  You will spend at least 80% of your time signed on to our dialer to handle customer phone calls and negotiate payment or settlement arrangements.
  • Call Quality: You will use our call model to handle each call in a manner that meets or exceeds our call quality and compliant expectations.
  • Collect Past Due Payments:  You will persuade customers to resolve their accounts within the payment and settlement criteria for Internal Collections. 
  • Update Contact Information: While speaking with customers you will work to identify additional contact information
  • Adhere to Policies/Processes:  You will need to remain compliant with our policies, processes and legal guidelines.
  • Receive and Act Upon Feedback:  You will need to be open to ongoing feedback aimed at improving performance.
  • All other duties as assigned.
  • Attendance as outlined in the department attendance policy.

Requirements:

  • Speak clearly, professionally and articulately on the telephone.
  • Talk and type at the same time (talking with customers while documenting relevant notes).
  • Be comfortable with repetitive tasks, sit and talk on the phone with a headset for up to 90% of the day.
  • Document account notes clearly and efficiently.
  • Work independently and in a team environment.
  • Be driven and self-motivated and able to act on feedback.
  • Remain compliant with our policies, processes and legal guidelines
  • High school diploma or GED.
  • Proficiency in spoken and written Spanish.

Preferred:

  • Experience in the finance or automotive industry
  • Experience working in a call center environment

Training & Schedule Requirements:

Training:

  • 2 weeks Virtual Training
  • Conducted Monday through Friday: 7am - 4pm CST

Schedule:

  • Monday through Friday: 9am - 6pm CST

Targeted Compensation: $18.50 - $21.00/hour based on experience

Targeted Bonus: Uncapped monthly bonus potential based on individual performance. The estimated average bonus target for this position is around $400.

INDSERHP #zip #LI-Remote


Knowledge and Skills:

  • Ability to communicate in a professional and confident manner using appropriate tone of voice and asking open-ended, probing questions.
  • Owns performance and is receptive to feedback; applies feedback to improve; active participant in training & coaching sessions
  • Employs active listening in order to understand the customer's situation; recognize issues that prevent payment
  • Ability to use logic and critical thinking to reason and solve problems
  • Good negotiator with an ability to persuade customers to pay; assertive; create urgency with customer
  • Ability to control the call by setting expectations; create accountability and resolution; maintain focus; call efficiency
  • Create and build trust by displaying empathy; positive approach to creating resolution; collaborative approach

Company Values:  To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:

  • Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.
  • Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.
  • Insightful: Make timely well considered decisions, create innovative solutions and continuously learn.
  • Direct: Communicate clearly and objectively; don’t be afraid of difficult conversations. Raise concerns through the proper channels.
  • Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.

Benefits

  • Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work 

Our Company Values:

To be successful in this role, Team Members need to be:

  • Positive by maintaining resiliency and focusing on solutions
  • Respectful by collaborating and actively listening
  • Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
  • Direct by effectively communicating and conveying courage
  • Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

  • Remain compliant with our policies processes and legal guidelines
  • All other duties as assigned
  • Attendance as required by department 

Advice

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term.  If you are actively looking or starting to explore new opportunities, send us your application

P.S.

We have great details around our stats, success, history and more.  We’re proud of our culture and are happy to share why – let’s talk

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

Play the video below to learn more about our Company culture.