IT Analyst II

2 weeks ago

Atlanta, United States Blaze Pizza, LLC Full time

Blaze Pizza, LLC, headquartered in Pasadena, CA, is a fast-growing chain operating over 300 restaurants. Founded in 2011 in Pasadena, California, Blaze Pizza is an unconventional, innovative brand that is challenging the traditional pizza landscape. With a commitment to scratch-made dough, clean ingredients and healthful cooking techniques, the company has redefined the pizza experience for guests, and is making its mark in an industry led by legacy pizza players. Known for its chef-driven recipes, thoughtful interior design, and a service culture that celebrates individuality. Founded by Elise and Rick Wetzel (co-founder of Wetzel’s Pretzels), Blaze Pizza is backed by private equity firm Brentwood Associates and founding investors that include LeBron James, Maria Shriver, movie producer John Davis and Boston Red Sox co-owner Tom Werner. Blaze Pizza, the rapidly growing nationwide leader in the fast casual pizza segment, is looking for a IT Systems Analyst II.


This position is suited for a skilled professional in the POS system and restaurant technology stack. As a level 2 Analyst, you will work with a talented IT group in a fast-growing restaurant company. You, along with the IT team, will maintain, support, and bring the restaurant systems to a level of maturity that will scale and support the fast growth of the company through finding efficiencies, improvements in technology, documenting processes and solutions, setup and maintenance of 3rd party integration and reporting. The IT Systems Analyst II is a leader in technology and comfortable rolling up their sleeves to execute, learn, educate, inspire, and succeed. If you are looking for a forever home and the opportunity to Blaze a trail to tremendous growth, this is the company for you.


WHO YOU ARE

You have 3+ years of experience driving POS system configuration, implementation, management, and support. Thriving in an entrepreneurial setting, you love working in a fast-paced, rapidly changing, collaborative organization. You are a focused and driven contributor who can plan, execute, and complete projects on time and within budget. You enjoy working with others to develop new processes and simplify existing processes, as well as training teammates and other teams on restaurant technology. Whether it is a casual conversation with a restaurant cashier or the CEO, you love to empathetically break down complex technology into understandable solutions to operational needs. As a self-starter and independent thinker, you have strong technical analysis skills, are driven and growth-oriented, and have a strong desire to improve yourself and the organization.


Essential Responsibilities

  • Priorities as set by IT Leadership to drive solutions to on-time and on-budget completion.
  • POS and infrastructure maintenance as required.
  • Responds to and resolves support requests and escalations.
  • Manages vendor partners to resolve vendor-specific requests and support issues.
  • Maintains existing and legacy POS and online ordering systems to ensure cohesion across Blaze Pizza.
  • Designs & Supports system integrations, including and not limited to third party applications, data warehouse connections and POS.
  • Validates POS training materials for accuracy in terminology and functionality.
  • Support change management at the organizational level and manage the change portfolio.
  • Track and report issues while managing expectations of restaurant, leadership, and other stakeholders.
  • Maintains CCPA, PCI and SOX compliance of IT systems.
  • Maintains industry best practices network security.


SKILLS/QUALIFICATIONS

  • 3+ years of experience with a Point-of-Sale solutions in a multi-unit franchised hospitality/retail environment, including APIs/online ordering interfaces, configuration management, menu management, rollouts, upgrades, and changes.
  • Successful track record working with restaurant technology, with proven ability to improve existing systems and implement new systems.
  • Strong attention to detail, highly organized, and able to thrive in a dynamic business environment.
  • Ability to prioritize and manage multiple projects, often with competing resources and timelines.
  • Mentoring and developing teammates across functions to keep up with changing technologies and building each other's skills over time to meet the changing needs of the company.
  • Experience integrating and supporting third-party hospitality labor, inventory, and reporting systems.
  • Experience leading projects in a distributed multi-unit franchised hospitality/retail environment.
  • Experience managing change with a diverse and distributed audience, championing mature utilization of the project lifecycle and tracking changes and risks.
  • Advanced written and verbal communication skills, including the ability to train users, communicate to all levels in an organization and write technical documentation.
  • Forward-looking, creative, root cause identification and problem-solving instincts.
  • Advanced business acumen and good decision-making skills in a fast-paced environment.
  • Track and facilitate the long-term problem management and resolution of escalated customer issues and daily issues of a complex scope that impact the team and overall business objectives.
  • Lead weekly and monthly support vendor performance reviews to ensure vendors are meeting and/or exceeding established SLAs. Serve as their escalation point to address issues about technologies or the service delivery of other vendors.
  • Experience with PCI compliance.
  • Experience with SQL Server is a plus.


If this sounds like you, please apply today. We look forward to meeting you soon

  • Compensation Analyst II

    15 hours ago

    Atlanta, United States Cox Communications Full time

    Cox Automotive is currently looking for a Compensation Analyst II to join our team in Atlanta, Georgia. This is a hybrid role and the position is a mix of work-from-office/work-from-home. Your Role:The Compensation Analyst II supports in the developm Compensation Analyst, Compensation, Analyst, Business Partner, Evaluation, Microsoft, Technology

  • Budget Analyst II

    1 week ago

    Atlanta, United States gsu Full time

    Description: Budget Analyst II Office of Budget and Planning Georgia State University The Office of Budget & Planning assists the university community in maximizing the utilization of fiscal resources in a manner that is consistent with guidelines established by the Board of Regents of the University System of Georgia, as well as federal, state and local...

  • Analyst I, II, III, Measurement

    4 weeks ago

    Atlanta, Georgia, United States Southern Company Full time

    The measurement analyst provides support activities to various Measurement Department functions. Support activities includes data analysis, reporting, monitoring, investigation, and field dispatching. Functions supported include AMI module inventory, meter exchange program, meter shop and measurement field activities.MAJOR JOB RESPONSIBILITIESFunctional...

  • IT Analyst II

    3 weeks ago

    Atlanta, United States Blaze Pizza, LLC Full time

    Blaze Pizza, LLC, headquartered in Pasadena, CA, is a fast-growing chain operating over 300 restaurants. Founded in 2011 in Pasadena, California, Blaze Pizza is an unconventional, innovative brand that is challenging the traditional pizza landscape. With a commitment to scratch-made dough, clean ingredients and healthful cooking techniques, the company has...

  • IT Analyst II

    3 weeks ago

    Atlanta, United States Blaze Pizza, LLC Full time

    Blaze Pizza, LLC, headquartered in Pasadena, CA, is a fast-growing chain operating over 300 restaurants. Founded in 2011 in Pasadena, California, Blaze Pizza is an unconventional, innovative brand that is challenging the traditional pizza landscape. With a commitment to scratch-made dough, clean ingredients and healthful cooking techniques, the company has...

  • Data Analyst II

    2 weeks ago

    Atlanta, United States Tech Providers Inc. Full time

    Position: Data Analyst IILocation: Atlanta, GA 30328 (REMOTE)Duration: 06+ Months Contract Must Haves: SQL experience, Web Analytics experience (ex-Google Analytics), BI Tool Experience (exTableau or Power BI), Digital Marketing Analytics experience. Description:The Marketing Data Analyst is responsible for building and validating metrics, monitoring data...

  • Analyst I, II, III, Measurement

    4 weeks ago

    Atlanta, United States Southern Company Full time

    The measurement analyst provides support activities to various Measurement Department functions. Support activities includes data analysis, reporting, monitoring, investigation, and field dispatching. Functions supported include AMI module inventory, meter exchange program, meter shop and measurement field activities. MAJOR JOB...

  • Geospatial Analyst II

    4 days ago

    Atlanta, United States Lowe Engineers Full time

    **Geospatial Analyst II **Who We Are **Lowe Engineersis a full-service civil engineering, surveying, and mapping consultant serving a wide array of public and private sector clients. We strive to provide our clients with the highest quality product with individual needs being our highest priority. We commit to always go the extra mile and do what we say we...

  • Geospatial Analyst II

    2 days ago

    Atlanta, United States Lowe Engineers Full time

    **Geospatial Analyst II **Who We Are **Lowe Engineersis a full-service civil engineering, surveying, and mapping consultant serving a wide array of public and private sector clients. We strive to provide our clients with the highest quality product with individual needs being our highest priority. We commit to always go the extra mile and do what we say we...

  • Governance Risk Analyst II

    2 hours ago

    Atlanta, United States Mission Recruit Full time

    Fortune 500 companyFortune Best Places to WorkGreat Culture + BenefitsSalary + healthy BonusAwesome culture!Our Fortune 500 and Fortune's Best Places to Work client is looking to expand their team of talented Information Technology professionals. They have an excellent reputation as a great place to work with an open, collaborative culture. They are looking...

  • Financial Analyst II

    2 weeks ago

    Atlanta, United States Emory Healthcare Full time

    Overview: Join Emory Healthcare if youre looking for an opportunity with one of the largest private employers in Atlanta where those around you are dedicated to the power of teamwork, foster an environment where you can learn, grow and innovate with similarly passionate professionals. Work with us to improve the quality of life throughout Georgia through...

  • Remote Analyst/Developer 29720

    2 weeks ago

    Atlanta, United States Solving IT Full time

    A global leader in the retail pharmacy and wellness market is focused on offering their customers groundbreaking solutions to expand offerings and become the health and well-being partner of choice.This Contract role as a Remote Analyst/Developer in Chandler, AZ will be responsible for developing and designing web applications and web sites. A typical...

  • Financial Analyst II

    3 weeks ago

    Atlanta, Georgia, United States Emory Healthcare Full time

    Overview: Join Emory Healthcare if you’re looking for an opportunity with one of the largest private employers in Atlanta where those around you are dedicated to the power of teamwork, foster an environment where you can learn, grow and innovate with similarly passionate professionals. Work with us to improve the quality of life throughout Georgia through...

  • Financial Analyst II

    2 days ago

    Atlanta, Georgia, United States Emory Healthcare Full time

    Overview: Join Emory Healthcare if you’re looking for an opportunity with one of the largest private employers in Atlanta where those around you are dedicated to the power of teamwork, foster an environment where you can learn, grow and innovate with similarly passionate professionals. Work with us to improve the quality of life throughout Georgia through...

  • AFG ABL Analyst II

    1 week ago

    Atlanta, United States Truist Financial Corporation Full time

    The ABL analyst provides detailed analytical support (models, comparable analysis, industry evaluations, etc.) to the originations and structuring teams. Also prepares marketing materials and assists with credit write-ups. Essential Duties and Respo Analyst, Client Support, Technology, Banking

  • GIS Analyst II

    24 hours ago

    Atlanta, Georgia, United States Merrick & Company Full time

    Overview: Merrick & Company is seeking a GIS Analyst II with at least four (4) years of experience to join our growing team at our client project office in Tucker, GA.   Typical annual pay range for this position is $27 - $36 per hour. Pay offered may vary depending on job related knowledge, skills, and experience.   Job Description Work...

  • Solution Analyst/Architect

    4 days ago

    Atlanta, United States CCS IT Full time

    Scope of Activities:Help define business solutions to meet client needs.Facilitate work sessions to ensure that the client's business processes are understood, shared, documented, and prioritized.Identify stakeholders, analyze, and measure the impacts (including the benefits) of implementing changes or not implementing them and identify the risks and...

  • Governance Risk

    4 days ago

    Atlanta, United States PulteGroup Full time

    Policies/ Standards/ Controls:Develops and maintains cybersecurity policies, standards, and guidelines. Implements and monitors compliance with cybersecurity control framework. Ensures policies are up-to-date and align with industry best practices, r Compliance Analyst, Risk, Compliance, Cybersecurity, Analyst, Security, Construction, Technology

  • Billing Operations Analyst

    1 week ago

    Atlanta, United States Echo IT Solutions, Inc Full time

    Billing Operations Analyst Palo Alto, CA (OR) Atlanta, GA On Site 12+ Months Responsibilities: 1. Analysing all billing procedures and identifying opportunities for improvement. 2. Verifying with other departments that orders have been fulfilled. 3. Preparing, issuing, and sending invoices. 4. Reviewing invoices to ensure billing accuracy. 5. Reviewing sales...

  • Data Analyst II

    1 week ago

    Atlanta, United States Ampcus Full time

    This is a 100% Remote role.Job Description: The Marketing Data Analyst is responsible for building and validating metrics, monitoring data quality, analyzing various forms of data, providing reports and interpreting results. They will work closely with the Marketing team to help with all their reporting and analysis needs. They must effectively communicate...