Property Manager

3 weeks ago

Scottsdale, United States Westwood Financial Full time

Job Summary

The Property Manager will manage all aspects of a single property or portfolio of commercial and retail properties. This individual will oversee all marketing, operations and financial activities. The Property Manager will provide formal supervision, prepare and deliver performance appraisals to the Assistant Property Manager. This role should lead by example and models behaviors that are consistent with the company's values.

Key Responsibilities

  • Control the day-to-day property management functions for retail centers located in assigned portfolio.
  • Submit property inspection reports on a quarterly basis. Oversee lender inspections for property and provide all requested documentation.
  • Collect rent and reimbursements, negotiate payment plans when applicable, and oversee legal cases.
  • Diligent completion of internal reports and review, such as, but not limited to, tenant statements, delinquency reports, income and expense variance, inspections, lease profiles, post possession legal, rent roll, and expense reports.
  • Oversee the preparation of all legal documents (defaults, lease confirmations, etc.).
  • Prepare, review, and monitor operating budgets. Complete all budgeted work timely in conjunction with the outlined budget timeline.
  • Review and approve CAM billings and adjustments, including the approval and implementation of the NNN reconciliation annually.
  • Assist Construction Coordinator with inspections and updates on routine construction, such as remodeling and tenant finish out. Ensure lease contingencies have been met.
  • Represent Property Owners on legal issues including Unlawful Detainer actions and Small Claims. Oversee post possession activities and work with outside counsel to collect balances.
  • Clear communication with Tenants, Vendors, Personnel, and Property Owners. Follow standard timelines listed in the policy and procedures manual for returning phone calls and emails.
  • Coordinate/Supervise vendors and maintenance personnel. Set expectations and follow-through to hold them accountable.
  • Establish intra-department relationships and follow-through with accounting, leasing, SP&A, legal and acquisitions/dispositions.
  • Visit and inspect local properties at least once a month and out of town properties at least once a quarter, or more often, as needed.
  • Direct supervision of Assistant Property Manager as assigned.
  • Obtain bids for property maintenance repairs, MOE, and Capital. Prepare spreadsheet and memo for supervisor's review and approval.
  • Ensure that all fire life safety inspections and needed maintenance are completed timely as required.
  • Report incidents as they occur to supervisor mitigating liability risk.
  • Report to SPM for additional instruction.

Qualifications (Knowledge/Skills/Abilities/Experience)

  • 5-7 years of experience in Commercial Real Estate with an emphasis on retail properties
  • Knowledge and experience with Word, Excel, and Outlook is necessary
  • Knowledge of MRI a plus
  • Experience with National Retail tenants a plus
  • Attention to detail and accuracy
  • Strong communication, problem-solving, and information management skills
  • Maintain Landlord and Tenant confidentiality
  • Thorough understanding of how commercial retail buildings work from an operational point of view
  • Knowledge of Landlord/Tenant laws
  • Willingness to take initiative and complete projects independently with minimal supervision and meet deadlines

Working conditions

  • Travel required (approx. 25%); at least once per quarter and as needed

Direct Reports

Assistant Property Manager

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