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Medical Billing Representative

2 months ago


Indianapolis, United States LHH Full time

Job Title: Medical Billing Representative - Follow - Up Specialist


Location: Indianapolis, IN

Work Shift: (Standard Business Hours: 8:00 AM - 5:00 PM, M - F)

Contract Length: 3-6 months (with potential for conversion)



Job Overview:

We are looking for a Medical Billing Representative to join our team located in Indianapolis, IN and focus on patient account management for a specialty recurring account. This role involves managing multiple treatment cycles for patients while ensuring seamless follow-up on account issues, primarily focusing on denials from Anthem commercial payers. You will work closely with the team to streamline the account management process and resolve issues efficiently.



Required Skills & Experience:

  • Previous experience in follow-up on accounts and denial management, especially in the healthcare sector.
  • Strong investigative skills to identify issues and provide solutions.
  • Proficiency in multitasking, problem-solving, and adapting in a flexible work environment.
  • Experience with Cerner and other Microsoft systems (Outlook, Excel, Teams) is (Preferred).



Key Responsibilities:

  • Manage follow-up activities on patient accounts, specifically focusing on denial management.
  • Investigate account discrepancies and identify the core issues that need to be resolved.
  • Provide efficient, detailed follow-up to ensure all account concerns are addressed.
  • Work closely with the team to get familiar with this account and ensure successful handling of denials.
  • Use Cerner and Microsoft systems (Outlook, Excel, Teams) for daily tasks.



What We Offer:

  • Standard business hours (M-F, 8:00 AM - 5:00 PM).
  • A collaborative and supportive team environment.
  • Opportunity to gain hands-on experience in a specialty recurring account.
  • Contract with the potential for full-time conversion based on performance.



Why You'll Love This Role:

  • You'll work in a fast-paced environment, where your problem-solving and investigative skills will make a real impact.
  • You'll have the opportunity to collaborate with a team and gain expertise in account management and denial resolution.