Full-Time Office Associate

1 week ago


Monroeville, United States Levin Furniture Full time
We are growing and Ashley Homestore is hiring a Full-Time Office Associate in Monroeville, PA

We're a family-owned company with a history of caring for our employees, customers, and community

Nationally Known, Locally Owned - Join the Ashley Family

Hiring Immediately $15.25/hr.

Ashley Homestore's Compensation and Benefits Program Offers:

Ashley Homestore Compensation and Benefits Program Offers:
  • Increased Pay Rates - Earn more at Ashley Homestore
  • Paid Training - A Blended Training Approach
  • Growth Opportunities - We loves to promote from within
  • Great Benefits - Medical, Dental, Vision, Life & Disability Insurance, 401K, and PTO
  • Generous Employee Discount
  • Friendly, Supportive Work Environment
  • Beautiful Showroom with Top Brands & Trends

Office Associate Job Description/Duties:
  • Performs all customer service and clerical support duties; this includes answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
  • Ensures productive and accurate processing of customer transactions and maintenance of all records, including accounts receivable records.
  • Provides clerical support for all sales and store associates and maintains all files accurately.
  • Accurately enters information regarding sales transactions and order information into computer systems.
  • Verifies all information related to orders is accurate; identifies and corrects discrepancies.
  • Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance with corporate guidelines.
  • Completes and processes credit applications, payments and financing paperwork.
  • Communicates with internal and external personnel in a professional and timely manner.
  • Other duties as assigned/needed.
    Skills/Requirements:
  • Must have flexibility/availability to work a retail hours/scheduling; this includes days, evenings, weekends, holidays and/or special events.
  • Must have excellent verbal and written communication skills, as well as listening skills.
  • Must have outstanding customer service skills.
  • Previous Customer Service/Clerical/Office/Administrative experience is highly preferred.
  • Retail and/or service industry experience a plus.
  • Must be detail oriented and have excellent organizational and interpersonal skills.
  • Experience and/or proficiency with computerized-based systems and technologies, i.e. Windows, Microsoft Office, POS Systems, digital/mobile devices, etc.
  • Ability to meet all physical demands and requirements of the position.

Education:
  • High School Diploma and/or GED Equivalent and above.
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