QUALIFIED PROFESSIONAL-CLINICAL SUPERVISOR

QUALIFIED PROFESSIONAL-CLINICAL SUPERVISOR (AFL) Job Locations US-NC-CHARLOTTE ID 2025-179426 Line of Business ResCare Community Living Position Type Full-Time Pay Min USD $48,006.40/Yr. Pay Max USD $48,006.40/Yr. Our Company ResCare Community Living Overview The Qualified Professional (QP) ensures delivery of consumer support services for assigned location. QPs provide clinical oversight and support to waiver and AFL programs, mainly. The position supervises personnel and contracted providers to achieve service, clinical, and financial objectives within general resource and reimbursement models. Ensures compliance with regulatory requirements, including the proper delivery and documentation of services and through quality assurance activities. Multiple resource and/or reimbursement models may be involved in achieving objectives with broad guidelines. Responsibilities Provides clinical supervision and training of staff and monitors/implements/supervises delivery of service plans and personal futures planProvides clinical on-call to respond to emergenciesParticipates in ISP development or develops ISP/PCP/care plansMonthly and quarterly review and documentation of individuals' progressDemonstrates knowledge of and monitors to ensure all service sites deliver services in accordance with contractual, legal, and regulatory requirementsImplements/coordinates any necessary plans of correction from a regulatory bodyDemonstrates an understanding of client's rights, protection, and safetyCollects and reports all incidents and reviews incident reports to ensure patterns of incidents are addressedShares all incident reports with appropriate external agencies (area program, social services, etc.) when necessary and appropriate.Participates in regularly scheduled quality and safety committee meetingsIncidents of consumer abuse, neglect or mistreatment are investigated in a timely and thorough manner, when assigned Implement plans of correction and coordinate interdisciplinary team to address trends in incidentsEnsures all written training programs are implemented and revised as neededInitiates discharge planning if appropriateMaintains records (clinical and otherwise) appropriately and in a manner that meets regulatory requirementsMaintains fiscal spending within limits of approved budget, e.g., household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc.Monitors all consumer finance documentationImplements/monitors compliance with company Health and Safety programsAttends industry functions to promote positive relationships with other providersDevelops positive relationships with all referral and funding sources to promote new businessUses leadership and communication skills to motivate team members toward agency objectivesFosters team spirit and company pride among team members and agencyManages staff hours in accordance with authorized servicesEnsures consumer and guardian participation in development of service plan and personal futures planCoordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of suchChairs or participates inscreening for program vacanciesDevelops waiting list for potential consumer vacanciesAssists in the development and updates to the service plan for admissions, discharge and transfersParticipates in Regulatory reviewsCore member of Interdisciplinary TeamEnsure the provision of continuous Active TreatmentFlex schedule to accommodate needs of the home/individuals supportedMaintain contact and positive working relationships with family/guardians and advocatesCoordinate the review, investigation, and resolution of client complaints/grievances in regard to services and notify appropriate parties of outcomes while instituting any corrective action plansProvide staff training as they relate to policy and procedure, state regulations, contract requirements and Company staff training protocolsArrange for various in-home care programs in relation to memory care, fall risk/prevention, and Transitional Care and other care programs as neededOther duties as assigned Qualifications An individual who holds a license, provisional license, certificate, registration, or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; or a graduate of a college or university with a master's degree in a human service field and has one year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has one year of full-time, post- graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; ora graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, post-bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has two years of full-time, post- bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or a graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, post-bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has four years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counselingExperience in auditing and contract complianceTwo or more years' experience in a supervisory positionAbility to demonstrate knowledge of job skills and complete orientation and training classes About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn. Salary Range USD $48,006.40 / Year