Relationship Specialist

2 months ago

Smyrna, United States Vystar Credit Union Full time

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union‘s family of employees.

Relationship Specialist

ACCOUNTABILITY STATEMENT

The Relationship Specialist‘s responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship-building position must be able to describe VyStar Credit Union‘s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals.

ESSENTIAL RESPONSIBILITIES

  • Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively.

  • Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs.

  • Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately.

  • Handle personal and business account transactions, open accounts, and process various types of loan applications.

  • Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance.

  • Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes.

  • Support and participate in all Credit Union initiatives and campaigns.

  • Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.

  • Work with relative independence to accomplish tasks.

  • Exhibit a high degree of integrity, trustworthiness, and professionalism always.

  • Exude a positive and professional attitude with members and partners consistently.

  • Resolve member problems independently, seeking to find ways to a ‘yes‘ whenever possible, and escalating more complex concerns.

  • Embrace VyStar‘s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments.

  • Actively lead by example through community service supporting the VyStar brand.

  • Utilize excellent verbal and written communication skills.

  • Perform other duties as assigned.

JOB QUALIFICATIONS

EDUCATION

  • High school diploma/GED is required.

  • Associate‘s degree is preferred.

EXPERIENCE

  • Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution.

KNOWLEDGE, SKILLS & ABILITIES

  • Ability to process accurate transactions and requests.

  • Must possess and utilize excellent listening skills, verbal, and written communications skills.

  • Proficient in the use of the Internet and Microsoft Office.

  • Must have an outgoing personality and a strong desire to help people.

  • Must be professional in appearance and attitude.

  • Must be able to handle many tasks in a fast-paced environment.

  • Must possess strong critical thinking and decision-making abilities.

  • May stand throughout entire shift in order to assist members or other staff.

DISCLAIMERS AND WORK ENVIRONMENT

Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.

The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.

VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.

No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.

Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.

Thank you again for your interest in this position

VyStar Credit Union Human Resources

  • Customer Relationship Manager

    15 hours ago

    Smyrna, Tennessee, United States Hunter Fan Company Full time

    Job SummaryThe Sales Support Specialist will provide comprehensive support to the sales team, ensuring seamless sales operations and exceptional customer experiences.Key Functions:Manage sales documents, customer records, and contracts.Coordinate with other departments to ensure effective sales operations.Provide product and market knowledge to assist sales...

  • Therapist and Relationship Specialist

    8 hours ago

    Smyrna, Georgia, United States Gotham Enterprises Ltd Full time

    Job OverviewGotham Enterprises Ltd. is seeking a highly skilled Licensed Marriage and Family Therapist to join our team.This role plays a vital part in helping clients navigate emotional and relational obstacles, utilizing evidence-based therapeutic interventions, creating individualized treatment plans, and conducting comprehensive assessments.

  • Delivery Keg Specialist

    4 weeks ago

    Smyrna, Georgia, United States UNITED DISTRIBUTORS GROUP Full time

    At United Distributors Group, we are seeking a highly skilled and experienced Delivery Keg Specialist to join our team. This role involves the safe and efficient transportation of products to customers in a manner that meets their requirements.The estimated salary for this position is $45,000 - $65,000 per year, depending on experience.Job DescriptionThe...

  • Insurance Customer Relations Specialist

    13 hours ago

    Smyrna, Georgia, United States Helen Onwuzulike - State Farm Agent Full time

    We are seeking a motivated and customer-focused professional to join our team as an Insurance Customer Relations Specialist. As a key member of our State Farm agency, you will play a vital role in building strong relationships with customers, providing exceptional service, and promoting insurance products that meet their unique needs.The estimated annual...

  • Construction Takeoff Specialist

    7 days ago

    Smyrna, Tennessee, United States Performance Contracting Group, Inc. Full time

    Job Title: Construction Takeoff SpecialistWe are seeking a skilled Construction Takeoff Specialist to join our team in Nashville, TN.This role involves performing takeoffs, establishing labor productivities, maintaining vendor relationships, and participating in bid reviews. Key responsibilities include:Quantitative takeoffs on construction projects,...

  • Risk Management Specialist

    1 day ago

    Smyrna, Georgia, United States The Anderson Agency Full time

    Risk Management Specialist Job Summary:The Anderson Agency is seeking a skilled Risk Management Specialist to join our team. As a specialist, you will work closely with clients to identify and mitigate potential risks associated with life and health insurance policies. You will also build strong relationships with clients, educate them about insurance...

  • Accounts Payable Specialist GA

    4 weeks ago

    smyrna, United States Creative Financial Staffing Full time

    Accounts Payable SpecialistAbout the Company and the Accounts Payable Specialist Position:Our client is a trusted leader in technology, committed to delivering exceptional service and results. We are looking for a meticulous and dedicated Accounts Payable Specialist to join our team in Smyrna, GA. If you thrive in a fast-paced environment and have a passion...

  • Insurance Business Development Specialist

    4 weeks ago

    Smyrna, Georgia, United States Tanner Goldsmith - State Farm Agent Full time

    Job OverviewAre you a customer-centric professional looking to drive business growth and deliver exceptional experiences? As an Insurance Business Development Specialist with Tanner Goldsmith - State Farm Agent, you'll be responsible for forging lasting relationships with customers, guiding them through comprehensive insurance options, and promoting tailored...

  • Acquisition Specialist

    3 days ago

    Smyrna, Tennessee, United States RM Plumbing Solutions Full time

    Company OverviewRm Plumbing Solutions is a reputable plumbing services provider committed to delivering exceptional value to our customers. Our mission is to provide superior service, on time, at our customers' convenience, while educating them on the services provided.Job DescriptionWe are seeking a motivated and dedicated Customer Acquisition Specialist to...

  • Community Cake Specialist

    4 weeks ago

    Smyrna, Georgia, United States Nothing Bundt Cakes #195 Full time

    Job OverviewNothing Bundt Cakes #195 is seeking a highly motivated Community Cake Specialist to join our team. This part-time position offers the opportunity to bring joy and delicious treats to our community.Key Responsibilities:Cake Delivery and Promotion: Deliver cakes to local businesses and communities, promoting our bakery and building relationships...

  • In-Home Support Specialist

    2 days ago

    Smyrna, Georgia, United States Assisted Family Care, LLC Full time

    Job Overview:At Assisted Family Care, LLC, we prioritize providing exceptional care to our clients, and we're looking for a skilled In-Home Support Specialist to join our team. This role involves providing personalized support and assistance to elderly, ill, or disabled individuals in their own homes.Key Responsibilities:Deliver high-quality care services,...

  • Sales Support Specialist

    18 hours ago

    Smyrna, Tennessee, United States Hunter Fan Company Full time

    Job DescriptionSales Support Specialist plays a vital role in the sales team's success by providing administrative, customer, and technical support.The ideal candidate will have excellent communication skills, organizational abilities, and CRM knowledge. A customer-first approach is essential for building and maintaining client relationships.Key...

  • Creative Financial Staffing | Accounts Payable Specialist GA | smyrna, ga

    4 weeks ago

    Smyrna, United States Creative Financial Staffing Full time

    Accounts Payable SpecialistAbout the Company and the Accounts Payable Specialist Position:Our client is a trusted leader in technology, committed to delivering exceptional service and results. We are looking for a meticulous and dedicated Accounts Payable Specialist to join our team in Smyrna, GA. If you thrive in a fast-paced environment and have a passion...

  • Creative Financial Staffing | Accounts Payable Specialist GA | smyrna, ga

    4 weeks ago

    smyrna, United States Creative Financial Staffing Full time

    Accounts Payable SpecialistAbout the Company and the Accounts Payable Specialist Position:Our client is a trusted leader in technology, committed to delivering exceptional service and results. We are looking for a meticulous and dedicated Accounts Payable Specialist to join our team in Smyrna, GA. If you thrive in a fast-paced environment and have a passion...

  • Mobile Sonography Specialist

    4 weeks ago

    Smyrna, Georgia, United States ADEX Healthcare Staffing LLC Full time

    About the OpportunityADEX Healthcare Staffing LLC is a leading healthcare staffing agency seeking an experienced Mobile Sonography Specialist for a travel assignment in Smyrna, Georgia. This exciting opportunity will allow you to work with a variety of patients and cases, utilizing your advanced sonography skills to provide high-quality imaging services.Job...

  • Home Audio Sales Specialist

    4 weeks ago

    Smyrna, Georgia, United States Acosta Group Full time

    We are seeking an enthusiastic Part-Time Home Audio Sales Specialist who can bring the Sonos brand to life and make every customer interaction unforgettable.This seasonal position represents our client, Sonos, showcasing their amazing audio products on weekends at a prominent retail location. With a bold vision for the future of home sound, Sonos invented...

  • Maintenance Operations Specialist

    3 days ago

    Smyrna, Georgia, United States FOUR POINT PROPERTIES INC GA Full time

    Job OverviewWe are seeking a skilled Maintenance Operations Specialist to join our team at Four Point Properties Inc. (GA). As a key member of our property management team, you will play a critical role in ensuring the operational efficiency, safety, and tenant satisfaction of our properties.The ideal candidate will have a proven track record of experience...

  • Media Specialist

    1 hour ago

    Smyrna, United States Synergis Full time

    Title: Media SpecialistLocation: Smyrna, GA (hybrid: Monday thru Thursday on-site) Duration: 6+ Months The Media Specialist coordinates and supports implementation of omni-channel media campaigns and tactics including supporting the execution and optimization of in-house digital media components of those campaigns. Responsibilities include implementation of...

  • Retail Merchandising Specialist

    4 weeks ago

    Smyrna, Georgia, United States Hallmark US Springboard Full time

    Job OverviewHallmark US Springboard is seeking a Retail Merchandising Specialist to join our team. As a Retail Merchandising Specialist, you will have the opportunity to work independently and showcase your organizational skills, ability to establish relationships with retailers, and be the face of Hallmark.SalaryYour estimated starting pay for this...

  • MRI Imaging Specialist

    4 days ago

    Smyrna, Georgia, United States GetMed Staffing, Inc. Full time

    GetMed Staffing, Inc. is currently seeking an experienced MRI Imaging Specialist for a travel position in Georgia.About the JobJob Type: Travel AssignmentLocation: Smyrna, GeorgiaDuration: 13 weeksHours: 40 hours per weekShift: 8 hours, daysThis travel opportunity offers a chance to gain diverse experiences both personally and professionally. As an MRI...