Escrow Support Specialist

Job ResponsibilitiesTask Management: Maintain an accurate daily task list (workflow dashboard) without overdue items. Provide centralized operational support to the escrow branch, including: reviewing commitment/prelim and seller/buyer information forms. Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases. Balancing files and preparing closing documents. Handling any other assigned workflow dashboard tasks. Document Evaluation: Evaluate and review real estate contracts and all supporting documents meticulously. Manage files to ensure accuracy and completeness of documentation. Compile and process escrow instruction packages. Branch Collaboration: Collaborate with branch operations to prepare for closings. Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues. Risk Assessment: Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions.Education / Experience: Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the "life of a file."Competencies: To perform the job successfully, an individual should demonstrate the following competencies: self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process. Technical- ability to learn and navigate multiple software systems with a high level of competency. Critical Thinking/Problem solvingthe individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaborationthe individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communicationthe individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptabilitythe individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient. Building Collaborative Relationships the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.BenefitsAnywhere is proud to offer a comprehensive benefits package to our employees including: medical, dental, vision, short-term and long-term disability benefits, AD&D. 401(k) savings plan with company match. Paid Time Off to include holidays, vacation time, and sick time. Paid Family & Paternity Leave. Life Insurance. Business Travel Accident Insurance. All employees receive access to LinkedIn Learning. Tuition reimbursement for approved programs. Employee Referral Program. Adoption Assistance Program. Employee Assistance Program. Health and Wellness Program and Incentives. Employee Discounts. Employee Resource GroupsAbout Anywhere Integrated ServicesAnywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services?is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services?is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages. Anywhere Integrated Services' Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).Company CultureAt Anywhere, we are empowering everyone's next move your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report.We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: Great Place to Work, Forbes World's Best Employers, Newsweek World's Most Trustworthy Companies, Ethisphere World's Most Ethical Companies. EEO Statement: EOE including disability/veteran