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IT Business Analyst

4 months ago

Cary, United States DataStaff, Inc. Full time

DataStaff, Inc is seeking an IT Business Analyst for a long-term contract opportunity located in Cary, NC.


The Business Analyst role serves as a liaison between multiple business units and technology teams to define processes, identify process improvement opportunities, and implement new functionality for the Information Technology department. This position will document stakeholder requirements, measure/monitor the IT project request intake process, and may develop and manage projects. They will coordinate implementation, testing, training, and communication efforts with vendors and multiple business groups. This is a business-facing and technology-facing role, requiring excellent communication and organizational skills to create alignment amongst multiple sponsors.


Preference will be given to candidates with the following experience:

  • PMI Professional in Business Analysis (PBA) is preferred
  • Certified Analytics Professional (CAP) is preferred
  • Information Technology is required
  • Project Management is required
  • Stakeholder Management is required


Typical Tasks

  • Partner with the business and technology delivery teams to ensure business processes are understood, documented, and fit the needs of the organization.
  • Map processes from current to future state, define business and tech requirements and scope, and proactively champion change to business stakeholders and development teams.
  • Ensure process documentation is created, stored in a shared environment, and remains current.
  • Support technology teams in translating business requirements to detailed stories/tasks for development teams to deliver business functionality.
  • Partner with business stakeholders in the development of business cases and project charters.
  • Advocate process changes to improve and support business activities in designing the future state of new products and platforms.
  • Partner effectively with business stakeholders and subject matter experts in a collaborative manner, building constructive and effective relationships.
  • Partner with Product Owner on product vision, requirements definition, and capability mapping to ensure requirements align with business unit processes and needs.
  • Provide guidance for process improvement opportunities by mapping out process changes, refining requirements and scope, and proactively communicating project capabilities to business leaders,
  • stakeholders, and users.
  • Collaborate with team members to understand organizational and operational challenges.
  • Keep up to date on the latest applications of information technology.


Knowledge, Skills, and Abilities

An IT Business Analyst should possess a combination of technical, analytical, and interpersonal skills. This role requires excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts.


Additional knowledge, skills and abilities include the following:

  • Ability and proven experience to translate stakeholder requirements into technical specifications that can be used for development.
  • Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle.
  • Strong attention to detail, ensuring that requirements are accurately captured, managed, and communicated to stakeholders.
  • Strong ability to quickly grasp new concepts, adjust priorities, and handle evolving requirements and project scopes.
  • Proficient in Microsoft Office Suite: Including Intermediate in Visio or Lucid Chart, Excel, Word, and PowerPoint.
  • Be self-directed, requiring minimal supervision while achieving consistent, timely delivery of objectives.


Minimum and Preferred and Qualifications

Requires any combination of education and experience equivalent to graduation from an accredited college or university with an associate degree in computer science, information technology, business, communication or a closely related field and considerable experience in customer services.


This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months