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Network Administrator

2 months ago

Waltham, United States Mobile Heartbeat Full time

The Network Administrator is a key role within Mobile Heartbeat reporting to the Director of IT. Responsible for daily operations and maintenance/upkeep of key Network/Systems and security measures.


• Participate in day-to-day IT and Operations processes

• Perform and report on IT projects, including Install, configure, and troubleshoot hardware, software, networking, and related technologies within the organization.

• Monitor and maintain hardware, software, networks, security systems

• Create and Maintain documentation and Knowledge Base Articles

• Create and Maintain Network and Architecture Diagrams

• Experience Maintaining Firewalls and Security Appliances

• Challenge existing work practices and suggest better approaches, processes, and systems, where appropriate

• Participate Daily in Service Desk and Reactionary IT, occasionally with weekend and off-hours as needed.

• Partake in any other duties as needed when priorities change.

• Willingness to get involved in every IT/Operations and related processes, with enthusiasm for learning new technologies and helping out anywhere

• Bachelor Degree in Computer Science or related field, or equivalent hands on experience with relevant technologies in business setting.

• At least 5 years experience in business IT

• At least 2 years with enterprise systems/networking and related.

• Up to 15% travel within the US


Desired

• Ability to work daily in the Waltham MA office

• Excellent Troubleshooting Skills

• Enterprise networking LAN/WAN/WLAN (Cisco) Experience

• Virtualization, Storage, Backup/DR (VMware) Experience

• Cloud Technologies (Azure) Experience

• Software/SAAS industry experience

• Managing VPN and Remote Access Systems Experience

• MDM Administration Experience

• End Point + Network Protection and Monitoring Systems Experience

• Managing Atlassian Products Experience

• Entra-ID/Windows-AD Cloud and OnPrem Experience – IDP/SSO Systems

• Multi Platform Windows, Mac OS X, Linux/Unix, iOS/Android

• Remote Operations

• HIPAA / healthcare and SOC2 / Regulatory Experience