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Accreditation and Training Specialist
2 months ago
Position: Accreditation & Training Specialist
Reports to: Associate Executive Director of Accreditation
Payroll Status: Salaried, Exempt
Travel: up to 25%
Location: Remote, USA
Hours: Standard work week is Monday – Thursday, Friday availability as needed
Summary: The Accreditation & Training Specialist manages NAAE accreditation operations as assigned by the Associate Executive Director of Accreditation. As a member of the accreditation team, the Accreditation Specialist serves as a liaison to assigned schools, supporting Members to ensure their submissions meet NAAE technical expectations. A primary focus for this individual will be to direct and manage all NAAE training activities.
Role Responsibilities:
The list below is not meant to be comprehensive, but to provide an overview of the types and level of responsibility expected for this role.
- Develop and implement an effective training program for staff, volunteers, Commissioners, Members, and relevant stakeholders
- Maintains web-based SaaS system for all NAAE Member submissions and accreditation-related activities
- Serves as the accreditation liaison for Member schools as assigned. In general:
- Serve as the primary contact for questions and requests from assigned schools
- Serve as a coach, fielding questions and providing objective guidance to Members regarding NAAE Standards, policies, and accreditation and reporting processes
- Conduct effective technical reviews, providing subjective feedback on self-studies, interim reporting and other Member submissions
- Ensure accurate recordkeeping of accreditation records and Member data
- Serves as the NAAE representative on candidacy, accreditation, mentor and other site visits
- Partners with other members of the accreditation team in establishing an assessment program and development of consistency controls
- Partners with other members of accreditation team and relevant constituents to develop, maintain and improve manuals, tools, policies and procedures
- Partners with other members of the accreditation team in the continuous quality improvement of its standard operating procedures and administration of its accreditation review protocols to enhance Member experience and streamline staff protocols.
- Provides end to end operational oversight, managing projects to final resolution by developing strategic and tactical action plans to ensure achievement of established benchmarks
- Collect and analyze data, developing reports as needed
- Contributes to the delivery of the NAAE annual conference and other events
- Duties as assigned to support successful Commission meetings, deliberations, assemblies
- Partners with the NAAE staff to support implementation of the strategic plan
Qualifications/Skills:
While not all required, following is a list of traits, skills and experience that NAAE considers to be essential to ensuring success for this role:
- Master’s Degree
- 5 years in higher education academics or accreditation, including direct experience in academic assessment
- Experience working for a higher education accrediting agency preferred
- 3 years developing and administering training programs for diverse audiences
- 3 years project management experience
- Demonstrated experience directly related to the responsibilities outlined
- Fluency working with learning management systems
- Experience working with government agencies
- Highly developed communication and presentation skills
- Working knowledge of higher education regulatory environment
- High-level project management skills to successfully direct, manage, and complete multiple projects and deadlines simultaneously
- Proven ability to work independently and effectively in a distributed team environment