Content Producer, Live Ops

Based in the beautiful San Francisco Bay Area, Burlingame Studios is an independent mobile gaming company creating lifestyle games for all. Our founders have an extensive track record of success creating and working on mega-hit games such as Covet Fashion and Design Home. We are funded by Scopely, who has invested $20M.

With a focus on creative expression, we strive to create a casual gaming space where everyone’s inner designer can bloom. Our team members are passionate about playing, designing and discussing games Our flagship product is Garden Joy (), a mobile landscaping game that allows players to create stunning true-to-life outdoor settings with beautiful plants, decor, and more Garden Joy is rated 4.8 in the App Store, has been featured on Google Play, and is poised to grow rapidly. We are proud to have been selected as an Honorable Mention for Google’s Best of 2023 in the category of Games For Good.

As a Content Producer, Live Ops, you’ll be supporting BgameStudio’s Content team to produce daily content. With a diverse team of creative and technical producers, you’ll utilize your eye for detail and organizational skills to assist the team with testing and facilitating multiple projects throughout the year. You’ll also dive into live game production, with the opportunity to experience every aspect of content production from technical problem solving to creative collaboration.

Responsibilities:

• Coordinate and manage the day-to-day activities of release and feature development projects.
• Work with team leads to produce realistic schedules that are focused on the delivery of high-quality features and assets.
• Proactively identify potential delays and work with the team to address and overcome challenges.
• Proactively identify team process improvements and work with leads to incorporate into existing workflows.
• Collaborate with leads to determine best practices, development pipelines and resource allocation.
• Facilitate effective communication between team members, ensuring everyone is informed about project updates, goals, and changes.
• Effectively work cross functionally with the departments to coordinate and problem solve issues.
• Support manager with upkeeping the release schedule and cross-referencing information across multiple documents.
• Assist with proofreading text.
• Collaborate with the QA team to implement and execute testing plans to maintain game quality. Address and prioritize bug reports, ensuring timely resolution.
• Maintain accurate and up-to-date project documentation, including design documents, task lists, and progress reports.
• Assist with troubleshooting when operational errors occur; communicate internally across various teams to fix problems in real-time.

Desired Qualifications:

• You have at least 2+ years of gaming production experience, preferably within live ops.
• You are proficient in Google Suite and Jira.
• You possess the ability to prioritize team initiatives by balancing both business and qualitative needs.
• You are confident in creating project schedules and milestones, monitoring the progress of department milestones and individual tasks.
• You have excellent organizational skills, are detail oriented, and have the ability to multitask under pressure.
• You have excellent communication skills.
• You are comfortable operating in a fast-paced, dynamic environment.
• You have experience working autonomously on daily tasks and collaboratively with a team along with excellent interpersonal skills.
• Local to the SF Bay Area.

What We Offer:

• Hybrid work environment
• A culture built on teamwork and appreciation for one another
• Competitive compensation package, including base pay, bonus and equity
• Medical, dental and vision benefits
• Flexible Spending & Health Savings Plans
• 401(k)/Roth Retirement Savings Plans
• Generous PTO & 11 paid holidays
• Life, AD&D & disability insurance
• Employee assistance plan
• A suite of additional, voluntary benefits including pet insurance