Home Security Installer

2 weeks ago

Concord, United States A3 Smart Home Full time
JOB DESCRIPTION

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

  • Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
  • 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period
  • Benefits Medical, Dental, Vision, wellness program and more
  • Paid Holidays
  • Paid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
  • Collaborative Environment AAA will value your contribution to providing exceptional service to our members
  • Free AAA Classic Membership
  • AAA Product Discounts
  • Tuition Reimbursement Program

.

AAA acquired SAFE Security, the 11th largest smart home security company in the United States, in November 2018 with the vision to become the most trusted smart home security provider in America. With your help, we aspire to provide the same peace of mind at home as we have provided on the roads for the last 100 years.

This position is responsible for the installation, service, repair, maintenance, and upgrades of systems for AAA Smart Home new and existing customer base. These services are critical for the ongoing customer experience and satisfaction of the account base. This position is customer facing and responsible for consistently providing a memorable customer experience.

Essential Duties

  • Perform diagnostic evaluation of system issues and perform troubleshooting and repairs on low voltage security and home automation systems including cameras, thermostats, locks and more.

  • Install or upgrade new low voltage security and home automation systems inclusive of cameras, thermostats, door locks and more.

  • Identify and convert compatible existing equipment to work with the Smart Home system.

  • Educate and inform Smart Home members about products, services, and offers. Teach members about their recently installed/serviced equipment to ensure they can utilize it effectively.

  • Make decisions regarding evaluating member security needs and offering them additional products and services to ensure that our members have the best coverage and security options available to them in order to fit their needs.

  • Ensure that all administrative functions such as inventory, job notations, quality assurance, time keeping, and other functions are kept up to date. Communicate quickly and effectively with the leadership team when issues arise or help is needed.

Knowledge and Skills

  • One or more years in a customer service industry role

  • Strong customer service communication and conflict resolution skills

  • Must be at least 21 years old.

  • Strong written and verbal communication skills

  • Some sales experience is desired

  • Some knowledge of low voltage systems desired

  • Basic knowledge of wireless communication and troubleshooting desired

  • Willingness to learn new technologies and skills

Licenses and Certifications

  • Must qualify for applicable licenses / certificates

  • Ability to perform Qolsys installs including life safety devices and smart home components

  • Ability to perform takeover of 2GIG, Vista, GE systems

  • The ability to use hand tools, laptop, and tablet are required.

  • Previous low voltage license/certification required

  • Drivers license - Ability to drive and maintain company vehicle

Working Environment

This position includes primarily field work. Physical requirements include standing, sitting, bending, lifting, and climbing. Lifting will include up to 40 pounds. Extensive use of a personal computer or tablet is required. Use of hand and power tools is required on occasion. Clean drivers license and ability to drive company vehicles.

We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $52,358.00 - Mid: $65,447.00- Max: $78,537.00

#LI-CB1

#CLE_RX

-

  • Home Security Installer

    3 weeks ago

    Concord, United States A3 Smart Home Careers Full time

    JOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. *Why Work For Us?* * Great Pay - opportunity to participate...

  • Security Systems Installation Specialist

    1 week ago

    Concord, New Hampshire, United States Advanced Voice and Data Full time

    Job OverviewWe are looking for a dedicated Security Systems Installation Specialist to become a part of our dynamic team. In this role, you will be responsible for the installation and maintenance of alarm systems and security equipment. Your expertise will also extend to Access Control systems and Camera installations.Key Responsibilities:Install and...

  • Security Systems Installation Specialist

    1 week ago

    Concord, New Hampshire, United States TEKsystems Full time

    Opportunity for an Alarm System Technician at TEKsystemsAre you ready to advance your career in the field of security systems? We are seeking skilled individuals for various roles that align with your expertise in alarm system installation.Radio Installation Specialist:Proficient in various cabling techniquesExperience in construction-related cablingCapable...

  • Installation Project Coordinator

    1 week ago

    Concord, Virginia, United States Home Depot Full time

    Position Overview:The Installation Project Coordinator serves as a vital link between customers and the organization, ensuring a seamless and satisfactory experience throughout the installation process. This role involves supporting both customers and installation teams by managing the workflow of various projects and overseeing job statuses for all product...

  • Customer Support Installation Manager

    2 weeks ago

    Concord, Virginia, United States Home Depot Full time

    Position Overview:The Installation Project Coordinator serves as a vital link between customers and the organization, ensuring a seamless and satisfactory customer journey throughout the installation process. This role is pivotal in assisting clients and the Installation Field teams. The Coordinator is responsible for directing job flows based on business...

  • Installation Technician

    5 days ago

    Concord, California, United States Vivint Full time

    About Vivint Smart HomeOur MissionVivint Smart Home is a leading provider of smart home solutions, dedicated to enhancing the home experience with innovative products and services. We strive to create a safer, more connected, and sustainable living environment for our customers.As a Direct-to-Home Smart Home Pro, you will play a critical role in delivering...

  • Alarm System/Security Technician

    1 month ago

    Concord, United States Advanced Voice and Data Full time

    Job DescriptionJob DescriptionWe are seeking an Alarm System/Security Technician to join our team! You will install and repair alarm wiring and equipment. Work on Access Control and install Camera Systems.Responsibilities:Install and program new alarm and security systemsAccess Control, Panels, doors, wiring, programing Troubleshoot and resolve issues with...

  • Residential HVAC Installation Specialist

    2 weeks ago

    Concord, New Hampshire, United States Ace Hardware Home Services Full time

    Compensation Overview:$20.00-$30.00 Per Hour + Incentive OpportunitiesPosition Summary:Ace Hardware has proudly served communities across America for a century. With the launch of Ace Hardware Home Services, we are committed to Bringing Helpful to Your Home. Ace Hardware Home Services provides a comprehensive array of residential maintenance and repair...

  • Builder Install Professional

    2 weeks ago

    Concord, United States Pestban Full time

    Job Description: New Construction Installation Technician Are you looking for a career that's exciting, challenging, and fulfilling? Our unique approach to pest control and termite services sets us apart from the rest, and we're looking for talented individuals to join our growing team. We hire great people from a wide variety of backgrounds, not just...

  • Installation Specialist

    2 days ago

    Concord, New Hampshire, United States Titan Industries Full time

    About Titan IndustriesTitan Industries is a multidisciplinary service provider specializing in logistics, facility management, security, quality, and rework services, as well as production support. We are a leading provider of comprehensive solutions for various industries.We are currently seeking an Installation Specialist for our headquarters. As an...

  • Installation Technician

    3 days ago

    Concord, North Carolina, United States Pestban Full time

    About the RoleWe are seeking a highly skilled and motivated Installation Technician to join our team at Pestban. As an Installation Technician, you will play a critical role in providing exceptional installations of our pest control system in new construction homes.Key ResponsibilitiesInstall polyethylene tube systems in new construction homes as...

  • Builder Install Professional

    3 months ago

    Concord, United States Peachtree Pest Control and Division of Pestban Full time

    Job DescriptionJob DescriptionNew Construction Installation TechnicianSpecializing in the new home construction market, we sell, install and service our proprietary product the Built-In Pest Control System to builders, we are a growing company in a growing industry looking for career minded individuals, No experience necessary! Our corporate office is in...

  • Residential Broadband Installation Specialist

    2 weeks ago

    Concord, New Hampshire, United States TEKsystems Full time

    Position OverviewWe are seeking a dedicated and skilled Residential Broadband Installation Specialist to join our team at TEKsystems. This role is essential for delivering high-quality installation services to our clients.Key Responsibilities:Perform installations of broadband and security systems in residential settings.Demonstrate excellent customer...

  • HVAC Installation Technician

    6 days ago

    Concord, United States Comfort First Heating & Cooling Full time

    Job DescriptionJob DescriptionComfort First Heating & Cooling is looking to hire a full-time HVAC Installation Technician. Our HVAC Installation Technician provides excellent customer service which results in repeat business by going into our clients' homes or light commercial buildings and installing heating and cooling systems. Are you an HVAC...

  • Home Health Aide

    3 months ago

    Concord, United States Preferred Care at Home Full time

    Since 1984, the founders of Preferred Care at Home have had the privilege of partnering with thousands of families, giving that extra care needed to maintain independence and dignity in the comfort and security of home. We pride ourselves on hiring the very best caregivers in Knoxville and the surrounding areas. Join a team that is dedicated to both Clients...

  • Handyman Technician I

    5 months ago

    Concord, United States AFFORDABLE HOME ENHANCEMENTS LLC Full time

    Job DescriptionJob DescriptionBasic maintenance on various businesses or homes. Assisting with installation and assembly of furniture, hanging various items in a home, moving, and other handyman services. Common skills include appliance installation, carpentry, basic plumbing, minor electrical wiring, maintenance and renovation.

  • Safety and Security Specialist

    2 weeks ago

    Concord, California, United States GardaWorld Full time

    Position Overview**Various Full Time & Part Time roles are available**Job Role: Safety and Security SpecialistLocation: Oakland, CAWork Environment: We are hiring for numerous accounts and locationsCompensation: $20.00 per hour, rates vary based on experienceShifts & Availability: Opportunities for both Full Time and Part Time (specific schedules will be...

  • HVAC Installer

    4 weeks ago

    Concord, United States Service Experts Full time

    Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOUTop Pay for Top...

  • Asset Protection Specialist

    14 hours ago

    Concord, United States Home Depot Full time

    Home Depot - JobID: 9A6C895DAB6543E8B85D0A922FD59052 [Loss Prevention / Security] As an Asset Protection Specialist at Home Depot, you'll: Prevent financial loss caused by theft and fraud; Support safety and environmental program compliance in your assigned store/multiple stores; Identify incidents of theft and fraud, review CCTV and exception reports,...

  • Asset Protection Specialist

    14 hours ago

    Concord, United States Home Depot Full time

    Home Depot - JobID: 0BEBDE7DFD9041868F4301177EF8519C [Loss Prevention / Security] As an Asset Protection Specialist at Home Depot, you'll: Prevent financial loss caused by theft and fraud; Support safety and environmental program compliance in your assigned store/multiple stores; Identify incidents of theft and fraud, review CCTV and exception reports,...