Customer Experience Associate

3 weeks ago


Naples, United States Saks OFF 5TH Full time
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.

What This Position Is All About:

Imagine helping others through their unique journey of style day to day while working with some of the most coveted luxury fashion brands on the market. We are seeking a dynamic, energetic, and dependable associate with an eye for style and a continuing drive to meet and exceed expectations.

As a Sales Associate, you will play a vital role in creating a memorable customer experience and upholding our reputation as the premier luxury-value destination. Directly impact our business by building your unique presence as a style advisor and finding creative ways to entice our customers to return for a personalized shopping experience. Become an expert within the off-price luxury market by staying up-to-date on product knowledge and become the driving force behind our sales by enhancing the Saks OFF 5TH clienteling experience. If you are a natural at building relationships, have an eye for style, and possess an engaging and upbeat personality - this is definitely an opportunity for you to shine

Who Are You:
  • Customer champion who provides a personalized shopping experience
  • Driven sales professional who meets and exceeds performance targets and upholds service standards
  • Passionate and enthusiastic fashion expert with an outstanding work ethic
  • Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
  • Expert communicator with the special ability to build strong internal and external relationships

You Also Have:
  • High school diploma or equivalent
  • Experience in a retail, customer service, or sales environment
  • Proven sales track record and results driven mindset
  • Competitive drive and entrepreneurial confidence to succeed
  • Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships
  • Thorough knowledge of the fashion industry and a passion for sharing your expertise
  • Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
  • Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
  • Flexibility to work evenings, weekends and public holidays

As The Sales Associate, You Will:
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Be familiar with store inventory to provide customers with best product knowledge
  • Consistently greet customers and educate them on current promotions
  • Foster repeat business by building relationships with customers and promoting Saks credit card
  • Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards
  • Resolve customer issues through aligning to the core values of trust, integrity and respect
  • Achieve individual and store goals for sales, customer acquisition and loyalty program participation
  • Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed
  • Complete the markdown process with urgency and accuracy in accordance to company standards
  • Participate in store programs and selling events
  • Maintain the proper display of merchandise in the store, ensuring they comply with brand standards
  • Adhere to Asset Protection control and compliance procedures
  • Support the store's shortage and theft awareness program through reporting methods provided by the company
  • Efficiently complete tasks or special projects assigned by store leadership

Your Life and Career at Saks OFF 5TH:
  • Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
  • Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
  • A culture that promotes a flexible work environment
  • Benefits package for all eligible full-time employees (including medical, dental and vision)
  • An amazing employee discount and other exciting perks

#OFF5THSalesAssociate

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Your Life and Career at Saks OFF 5TH:
  • Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
  • Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
  • A culture that promotes a flexible work environment
  • Benefits package for all eligible full-time employees (including medical, dental and vision)
  • An amazing employee discount and other exciting perks

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Learn More

  • Naples, Florida, United States Kangaroo Express Full time

    **Job Summary**We are seeking a Customer Experience Associate to join our team at Kangaroo Express. As a Customer Experience Associate, you will be responsible for providing exceptional customer service and support to customers.**Key Responsibilities**Welcome customers to Kangaroo Express and make them feel valued.Process transactions efficiently and...


  • Naples, Florida, United States Jhlin Full time

    About UsJ.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. We are known for being local and loyal, building meaningful relationships within each community and providing customers with highly personalized service.The RoleWe are seeking a highly motivated, results-driven Sales Associate to join our retail store...


  • Naples, Florida, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we are seeking a Customer Experience Associate to join our team. This role is based in Naples, Florida, and offers an estimated annual salary of $28,000-$35,000, depending on experience.About the JobAs a key member of our restaurant team, you will be responsible for providing exceptional customer service, ensuring that every guest has...


  • Naples, Florida, United States Guitar Center Full time

    Join Guitar Center's dynamic team as a Customer Experience Representative and make a lasting impact on our customers' lives. As a Sales Associate, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building strong relationships with customers.About the RoleThis is an exciting opportunity for a motivated and...


  • Naples, Florida, United States Walmart Full time

    About the JobWe are looking for a skilled Customer Experience Specialist to join our team as a General Merchandise Associate. In this role, you will be responsible for creating a seamless shopping experience for our customers, from receipt to payment.Key Tasks:Walk up to 5 miles each day while fulfilling online customer orders;Dispense customer orders...


  • Naples, Florida, United States Experience SL Co. Full time

    About the RoleWe are seeking a highly skilled Culinary Services Operations Manager to join our team at Experience SL Co. This is an exciting opportunity for a motivated individual to lead our culinary services and deliver exceptional customer experiences.Responsibilities:Lead and manage a team of culinary professionals, ensuring high-quality food products...


  • Naples, Florida, United States Express Full time

    Job OverviewWe are seeking a highly motivated Retail Sales Associate to join our team at Express. This role is responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and processing transactions accurately.Key ResponsibilitiesMaintain a safe and inviting store environment for customers.Follow company policies...


  • Naples, Florida, United States Experience SL Co. Full time

    About the RoleWe are looking for a dedicated individual to fill the position of Dining Experience Specialist.In this role, you will be responsible for providing exceptional culinary customer service and promoting a fine dining experience for our residents.


  • Naples, Florida, United States Wayfair Inc. Full time

    Job SummaryWe are seeking a Customer Experience Coach to join our team at Wayfair Inc. This is a Full-Time Sales Specialist position.About the RoleIn this role, you will provide coaching and support to the Sales Associate team to help them achieve their goals and objectives.Main ResponsibilitiesSupport Store Leaders in training and developing associates on...


  • Naples, Florida, United States Hibbet Sports Full time

    **Estimated Salary:** $12-$15 per hour **Job Description**About the Job:We are currently hiring a Store Associate Team Member to join our dynamic retail team at Hibbett Sports. In this role, you will be responsible for ensuring that customers have an excellent shopping experience by delivering exceptional customer service and resolving any issues...


  • Naples, Florida, United States Sunglass Hut Full time

    About Sunglass HutSunglass Hut is a popular destination for fashion-conscious consumers looking for high-quality sunglasses. As a Sales Associate at Sunglass Hut, you will play a key role in delivering an exceptional customer experience and driving sales growth.Job SummaryWe are seeking a highly motivated and results-driven Sales Associate to join our team....


  • Naples, Florida, United States Old Navy Full time

    Job Summary\Join our team as a Sales Associate at Old Navy and contribute to creating a memorable shopping experience for our customers!\As a key member of our sales floor team, you will be responsible for driving sales, executing company processes & procedures, and delivering exceptional customer service.\Key Responsibilities:\\Demonstrate a genuine passion...


  • Naples, Florida, United States Amazing Lash Studio Full time

    **About Our Studio:**The Amazing Lash Studio is a dynamic and growing company in the beauty industry. We are committed to creating an exceptional customer experience and building long-term relationships with our guests.**Job Description:**We are seeking a highly motivated Retail Sales Associate / Customer Service Representative to join our team. In this...


  • Naples, Florida, United States Pinch A Penny - Store 018 Full time

    About the RoleThis is an exciting opportunity for a motivated Store Operations Associate to work with our dynamic team at Pinch A Penny - Store 018. In this role, you will play a key part in delivering outstanding customer service and contributing to the overall success of our store.


  • Naples, Florida, United States Anthropologie Full time

    About Us: Anthropologie is a leading fashion retailer that celebrates individuality and self-expression. Our mission is to inspire women to express their unique style through our curated collection of clothing, accessories, and home goods.Role Summary: This Sales Associate position offers the opportunity to work in a dynamic retail environment, where you...


  • Naples, Florida, United States Experience SL Co. Full time

    Job Title: Senior Living Experience ManagerAbout Us:Experience Senior Living Co. is a leading provider of exceptional senior living experiences. We are committed to creating communities that foster genuine friendships and connections with our residents. As a Senior Living Experience Manager, you will play a vital role in delivering this mission.Job...


  • Naples, Florida, United States Brooks Insurance Services Full time

    Estimated Salary: $55,000 - $65,000 per yearWe offer an hourly base salary plus bonus opportunities, paid time off (PTO), health insurance, dental insurance, life insurance, hands-on training, career growth opportunities, and more!

  • Sales Associate

    2 weeks ago


    Naples, Florida, United States Chico's Full time

    About the RoleThis is a full-time position that involves working in a fast-paced retail environment. You will be responsible for maintaining a high level of product knowledge, providing customers with personalized recommendations, and ensuring a seamless shopping experience. If you are a motivated and results-driven individual who thrives in a dynamic...


  • Naples, Florida, United States Knitwell Group Full time

    As a key member of the Knitwell Group team, you will have the opportunity to work with a dynamic and fashion-forward brand, Ann Taylor, in a role that combines sales and style expertise. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales growth, and building strong relationships with customers.About This...


  • Naples, Florida, United States Domino's Pizza LLC Full time

    **Become a Customer Service Associate at Domino's**We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Associate in [Location].**Job Summary**This role involves taking customer orders, handling cash transactions, and maintaining a clean and welcoming store environment.Greet customers and provide a positive...