Vice President, Venue Technology

Vice President, Venue TechnologyLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component, feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join usThe RoleThe Vice President, Venue Technology is a visionary and execution-focused leader responsible for architecting and delivering Legends Global's venue technology strategy across a diverse, global portfolio of stadiums, arenas, convention centers, and hospitality venues. This role drives the end-to-end lifecycle of venue technology, from strategic planning and design to implementation, operations, and continuous innovation. Reporting directly to the CTO, the VP will lead a high-impact team of regional and venue-based technologists, collaborate cross-functionally with business and operational leaders, and serve as a key voice in shaping the future of venue technology across the enterprise.Essential Duties And ResponsibilitiesStrategic Leadership & VisionDevelop and execute a multi-year venue technology roadmap aligned with Legends Global's business strategy, operational priorities, and guest experience goals.Serve as the executive sponsor for venue technology innovation, advising senior leadership on emerging trends, investment opportunities, and competitive differentiation.Champion enterprise-wide initiatives such as smart venue platforms, digital twin technologies, and AI-driven operational intelligence.Oversight of venue technology budgets.Partner on new venue construction and major renovation projects.Technology Architecture & OperationsOversee the design, deployment, and lifecycle management of mission-critical systems including:Network infrastructure (LAN/WAN/Wi-Fi, DAS, 5G)AV and broadcast systems (IPTV, control rooms, digital signage)Compute and storage environments (hybrid cloud, edge computing)Venue IT operations (access control, ticketing, incident management)Establish and enforce enterprise standards for technology architecture, cybersecurity, scalability, and interoperability across all venues.Program & Vendor ManagementLead complex, multi-venue technology programs including:Frictionless retail and biometric accessRFID-based inventory and asset trackingCellular/DAS modernization and fiber backbone upgradesOwn vendor strategy across venue technology domains, including RFPs, contract negotiations, SLAs, and performance management.Team Leadership & Talent DevelopmentBuild and mentor a world-class venue technology organization, including regional directors, systems engineers, and venue technologists.Promote a culture of innovation, accountability, and continuous learning through structured development programs, cross-functional collaboration, and knowledge sharing.Innovation & Continuous ImprovementIdentify and pilot emerging technologies that enhance operational efficiency, sustainability, and guest engagement.Drive adoption of advanced analytics, IoT, and AI/ML to optimize venue operations, predict maintenance needs, and personalize guest experiences.Lead post-event retrospectives and continuous improvement initiatives to refine technology performance and service delivery.Supervisory ResponsibilitiesCarries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:Bachelor's degree in information technology, Engineering, Computer Science, or a related technical discipline required; Master's degree or MBA strongly preferred.Minimum of 15 years of progressive experience in enterprise or venue technology leadership, with 7+ years in executive-level roles overseeing large-scale, multi-site operations.Proven success in leading technology transformation initiatives across sports, entertainment, hospitality, or other high-volume guest-facing industries.Experience managing global or national portfolios of venues, with demonstrated ability to scale technology operations and standardize platforms across diverse environments.Track record of delivering complex capital projects involving infrastructure modernization, digital innovation, and cross-functional stakeholder alignment.Skills and Abilities:Deep expertise in venue technology ecosystems, including:Networking: Enterprise-grade LAN/WAN/Wi-Fi, DAS, 5G, SD-WAN (Cisco, Aruba, Extreme)AV/Broadcast: Control rooms, IPTV, digital signage, live production systems (QSYS, Ross, Evertz)Compute & Storage: Hybrid cloud, edge computing, virtualization (VxRail, Nutanix, VMware)Security & Access: Physical security, surveillance, access control, Zero Trust (Genetec, Avigilon)Guest Tech: Biometric access, RFID, mobile engagement platformsStrong command of enterprise architecture principles, cybersecurity frameworks, and ITIL/DevOps best practices.Experience integrating data platforms, AI/ML models, and IoT systems to drive operational intelligence and personalized guest experiences.Exceptional leadership skills with a history of building and scaling high-performing, geographically distributed teams.Adept at navigating complex organizational structures and influencing senior stakeholders across business units.Strong financial acumen with experience managing multi-million-dollar budgets, vendor ecosystems, and long-term technology investment strategies.Skilled in translating technical strategy into business outcomes, with a focus on ROI, operational efficiency, and guest satisfaction.Comfortable operating in fast-paced, high-pressure environments, including major event support, venue openings, and crisis response.CompensationCompetitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.Working ConditionsLocation: Frisco, TX preferredPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.