Member Experience Associate
2 weeks ago
More Than A Job
Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
- Financial wellbeing services
- 401(K) matching with up to 5% match
- Reduced health insurance
- Employee wellbeing services
- DE&I initiatives
- Work-life balance
The Member Experience Associate is passionate about delivering the best Member Experience to our members This team member will uncover needs, inspire possibilities, and deliver solutions to advance our members' financial success. This person must be adaptable with a strong sense of teamwork. They will cross-sells products and services, open all deposit accounts, including specialty and business accounts to help our members meet their financial goals. This position will build and deepen member relationships by providing the Best Member Experience. Member Experience Associates will be expected to support onstage operations and help to reach and exceed Lake Trust goals.
What you'll do
- Proactively greet and interact with members as they enter the Credit Union. Through active listening and asking open ended, highly impactful questions you will uncover member needs to best assist them in meeting those needs.
- Be a financial coach to our members Look for opportunities to maximize member loyalty, building and deepening the member's relationship by assessing member's total financial picture and offering solutions to advance their financial success.
- Coach and mentor peers by working collaboratively and promoting teamwork in order to achieve Lake Trust goals.
- Demonstrate positive behaviors that promote high morale, cooperation and enthusiasm.
- Educate members on consumer loans and credit card products. Originate, process, and close on consumer loans. Advise on opportunities to advance members' financial well-being by looking for cross-sale opportunities and acting as a financial coach to members.
- High School Diploma/GED is required
- Minimum of 1-2 years job-related experience demonstrating success in building member/customer relationships by successfully cross selling products within a financial institution or retail environment.
We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy:
- Working with an energetic team focused on making our members wildly successful
- An opportunity to work with others that have your back every step of the way
- Opportunities to make a difference both inside and outside of our walls
- Being treated like you are more than the work you do
- Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.
-
Member Experience Associate
2 weeks ago
Lansing, United States Lake Trust Credit Union Full timeMember Experience Associate - DeWittMore Than A Job!Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in...
-
Member Experience Associate
4 weeks ago
Lansing, United States Lake Trust Credit Union Full timeMember Experience Associate -Okemos More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in...
-
Member Experience Associate
4 weeks ago
Lansing, United States Lake Trust Credit Union Full timeMember Experience Associate - DeWitt More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in...
-
Member Experience Associate
2 weeks ago
Lansing, United States Lake Trust Credit Union Full timeMember Experience Associate (Pool)- Lansing,MIThis position is located in Lansing, Michigan.This is a pool position that can be assigned to work at any of our 7 locations in the Lansing area based on need. More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our...
-
Member Experience Associate
4 weeks ago
Lansing, United States Lake Trust Credit Union Full timeMember Experience Associate (Pool)- Lansing,MI This position is located in Lansing, Michigan. This is a pool position that can be assigned to work at any of our 7 locations in the Lansing area based on need. More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support...
-
Member Experience Specialist
3 weeks ago
Lansing, Michigan, United States Consumers Credit Union Full timeAs a Member Experience Specialist at Consumers Credit Union, you will be the face of our organization, delivering top-notch service to our valued members. Your primary goal will be to build strong relationships, drive sales growth, and provide personalized solutions to meet their financial needs.Our compensation package includes a base salary of $50,000 -...
-
Member Experience Specialist
2 weeks ago
Lansing, Michigan, United States Sam's Club Full timeAbout the PositionWe are seeking a skilled Member Experience Specialist to join our team at Sam's Club. As a Member Experience Specialist, you will be responsible for delivering exceptional customer service, processing transactions, and maintaining a positive store environment.Key Responsibilities:Process transactions accurately and efficiently using a cash...
-
Customer Experience Associate
1 week ago
Lansing, Michigan, United States J. Jill Full timeJob Summary: We are seeking a highly motivated and results-driven sales professional to join our team as a customer experience associate. In this role, you will be responsible for delivering outstanding customer service, building customer loyalty, and contributing to the success of our store.
-
Club Member Experience Specialist
3 weeks ago
Lansing, Iowa, United States Sam's Club Full timeAbout the Job:The Cart Attendant Representative plays a critical role in ensuring that our club remains clean and safe for members. As a key member of our team, you will be responsible for sweeping and cleaning the parking lot, loading and unloading merchandise from carts, and assisting members with their vehicles.To be successful in this role, you should be...
-
Sales Associate
4 weeks ago
Lansing, Illinois, United States Tailored Brands Inc Full timeJob DescriptionWe are seeking highly motivated Retail Sales Associates to join our team at K&G Fashion Superstore in Lansing, MI. As a Retail Sales Associate, you will play a crucial role in delivering exceptional customer experiences and driving sales growth.About the Role:Work as part of a dynamic team to achieve sales targets and provide excellent...
-
Lansing, Michigan, United States Walgreens Full timeJoin Our Team as a Customer Service AssociateAt Walgreens, we're committed to delivering exceptional customer experiences. As a Customer Service Associate, you'll play a critical role in achieving this goal by providing top-notch service to our customers.About the JobThis position offers a unique opportunity to work in a fast-paced retail environment where...
-
Customer Experience Expert Opportunity
1 week ago
Lansing, Michigan, United States Burlington Full timeAre you passionate about delivering outstanding customer experiences? Do you enjoy working in a fast-paced retail environment? Look no further than Burlington's Retail Sales Associate role in Lansing. As a member of our team, you'll have the opportunity to make a real difference in the lives of our customers and colleagues.The estimated hourly rate for this...
-
Customer Experience Associate II
5 days ago
East Lansing, United States Conduent State & Local Solutions, Inc Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Maintenance Associate
3 weeks ago
Lansing, Michigan, United States Walmart Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Maintenance Associate to join our team at Walmart. As a Maintenance Associate, you will be responsible for ensuring the cleanliness and safety of our facilities, including sweeping, cleaning, and performing maintenance tasks as needed.Key ResponsibilitiesMaintain a safe and clean environment...
-
Member Service Representative
2 months ago
Lansing, United States American Medical Informatics Association Full timeDetails Posted: 01-Nov-24 Location: Remote Type: Full Time (Remote Only) Categories: Administrative, Clerical, Support Membership Additional Information: Telecommuting is allowed. POSITION DESCRIPTION POSITION: Member Service Representative FLSA STATUS: Non-Exempt, Full-time REPORTS TO: Sr. Manager, Individual Membership ...
-
Sales Floor Team Member
1 week ago
Lansing, Michigan, United States Cost Plus World Market Full time**About the Opportunity:**Cost Plus World Market is seeking a highly motivated and customer-focused individual to join our sales team as a Seasonal Sales Associate. This is an exciting opportunity to work in a fast-paced retail environment and contribute to the success of our company.Key Responsibilities:Provide exceptional customer service to drive sales...
-
Customer Experience Specialist
1 week ago
Lansing, Michigan, United States Express Full timeRole DescriptionWe are seeking a detail-oriented and customer-focused Retail Sales Associate to join our Express team in Eastwood Towne Center. As a Retail Sales Associate, you will be responsible for maintaining store standards, delivering exceptional customer experiences, and driving sales growth.About the CompanyExpress is a leading fashion retailer...
-
Customer Experience Ambassador
1 week ago
Lansing, Michigan, United States Old Navy Full timeAbout the JobWe're seeking a talented Sales Associate to join our Old Navy team. In this role, you'll create memorable shopping experiences for customers by executing company processes and procedures. Perform other responsibilities related to salesfloor, fitting room, and cashwrap tasks.
-
Sales Associate
2 months ago
Lansing, United States Petco Full timePetco - 510 Frandor Avenue [Sales Associate / Team Member] As a Sales Associate at Petco, you'll: Provide quick and courteous service to all guests; Determine the needs of guests and share product knowledge to suggest the appropriate merchandise and services; Maintain familiarity with current store promotions and special services; Engage with customers...
-
Sales Associate
3 months ago
Lansing, United States Walmart Full timeWalmart - 17625 Torrence Ave - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...