Field Services Technician
1 month ago
Are you a skilled technician with a passion for solving complex hardware issues? We're seeking a dedicated individual to join our team as a Break-Fix Technician, focusing on storage, servers, and networks and working with leading brands such as Dell, IBM, Netapp, EMC, HP Proliant, Hitachi, and Cisco networking. As a Field Services Technician, you will play a crucial role in maintaining and troubleshooting these systems across multiple data centers, doing predominantly break-fix work
What You'll Do:
- Perform break-fix activities for enterprise hardware and systems.
- Focus on servers and storage, including configuration and troubleshooting.
- Work across multiple data centers, ensuring seamless operation of hardware.
- Interact directly with customers, providing excellent service and support.
- Participate in standby rotation (likely every other week), with remote work when not handling tickets/requests.
What We're Looking For:
- Experience with Dell and IBM servers, Netapp and EMC storage, HP Proliant, Hitachi, and Cisco networking.
- Knowledge of Quanta systems is a huge plus.
- Strong hardware troubleshooting skills, with the ability to take apart and reassemble components.
- Excellent communication and customer interaction skills.
- Ability to work independently and in a team environment.
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