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Resort General Manager

2 months ago

Sandusky, United States Kalahari Resorts & Conventions Full time

Kalahari Resorts & Conventions delivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for our open Resort General Manager position. You would be replacing a successful GM of over 16 years, who is taking a new role with the company. This role holds the ultimate responsibility for oversight of the property, including guest service, financial performance, operations, sales, and events.

With this position, we require a background of at least four years’ experience as a general manager, with leadership experience at one property of over 500 rooms. You’ll need to be an expert communicator who has excelled in a privately-owned environment. You’ll be a hands-on leader, who might lead a stand-up, bus a table, strip a room or pick-up waterpark towel. You’ll be a champion of your people and get to know what motivates them as individuals. A background that includes adherence to corporate standards and frequent on-site corporate support is preferred. An in-depth food and beverage background will be critical for the success of this person.


Company culture is of utmost importance and this individual will have proven experience in growing, mentoring, and coaching, with an infectious attitude of positive morale.

If your background is what we’re seeking and your personality is one of service to others, please consider joining our growing and industry leading team.


Company Mission

We promise to deliver products and services beyond expectations.


Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.


A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

  • Promotion from within
  • Mental, Financial, Physical, Work/Life and Career wellness initiatives
  • Educational opportunities
  • Full and varied benefit package available for full-time associates
  • 401(k) with company match
  • Appreciation days, parties, and retention programs
  • Paid time off and holiday pay
  • Discounts and resort perks


Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner and TripAdvisor’s Travelers’ Choice Awards.


Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015), Round Rock, Texas (2020), and Spotsylvania County, Virginia (2026).


Kalahari Resorts & Conventions is an equal opportunity employer.