IT Help Desk Specialist

4 days ago


Boston, United States Hamilton Barnes Full time

We are actively hiring for an IT Help Desk Specialist


What You Can Expect in this Role

  1. To deliver High-Quality Customer Service for a Multi Billion Dollar Business in America
  2. Expand your skillset and have clear Career Progression set out from the start
  3. Support an International Business with Global Offices



Responsibilities

  • Provide support to employees of all Employees and partners with technology issues both remotely and in-person
  • Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow throughout.
  • Troubleshoot, repair, maintain, install, and test various computer equipment, peripherals, data communication, audio-visual, and computer network systems.


Required Skills

  • Proficient and expert in computer hardware, software and networking.
  • Desires to provide outstanding, above-and-beyond customer service.
  • Solid communicator with strong interpersonal skills


We are holding interviews this week, apply with your updated resume



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