Account Director

2 weeks ago

ParsippanyTroy Hills, United States McCann Health Managed Markets | An IPG Health Company Full time

JOB SUMMARY

The Account Director (AD) is a strategic partner for clients and internal teams, drives projects/tactics, and manages the workload and profitability of assigned clients. The AD serves as a leader of their internal team by providing guidance on tasks and mentorship for growth.


ESSENTIAL FUNCTIONS

Client Management: Maintains strong client relationships while accountable for the success of day-to-day operations


Team Development: Supervises and mentor respective team, manage team expectations and identify strength and development opportunities for direct reports


Business Management: Displays forward thinking and identify opportunities for growth within scope of work


JOB DUTIES / RESPONSIBILITIES

*For Specialty functions, see additional information (if applicable) in the box below.

Client Management:

- Leads day-to-day multichannel and omnichannel tactical execution for assigned client(s) to meet client expectations, objectives, timelines, and budgets in collaboration with Project Management

- Successfully manages a brand through various stages such as launches, positioning, new campaigns, conventions

- Understands client category and proactively provides strategic recommendations and solutions

- Understands client budgets, scopes, and how to manage projects in partnership with internal teams

- Works closely with account management to demonstrate accountability for agency performance


Team Development:

- Understands the roles and responsibilities of direct reports

- Manages, motivates, and develops team through consistent mentorship

- Writes and delivers annual performance review for direct report(s)

- Defines performance goals for direct reports and implement plans for growth opportunities

- Works with senior management and HR to develop constructive solutions when challenged

- Delegates tasks to junior team members and provides direction on projects

- Participates in scoping and staffing discussions in partnership with internal teams

- Demonstrates competency in all junior level account responsibilities and provides coverage when needed


Business Management:

- Evaluates cross-functional team ideas for alignment to overall strategy and business objectives

- Identifies opportunities for organic growth and escalates to senior management, accordingly

- Identifies strengths and weaknesses on account(s) and recommends changes

- Collaborates as main point of contact for finance, project management, creative, strategy, and medical

- Resolves conflicts internally and externally with the support of senior management

- Participates in strategic and medical discussions relevant to brand(s)

- Understands digital, media, social, and analytics

- Comfortable with the new business pitch process and participates as appropriate

- Uses agency resources creatively to support clients’ business


EDUCATION

DEGREE/DIPLOMA

AREA OF STUDY

REQUIRED/PREFERRED

Bachelor’s degree

N/A

Preferred


LICENSES & CERTIFICATIONS

N/A


EXPERIENCE

MINIMUM EXPERIENCE

AREA OF EXPERTISE

REQUIRED/PREFERRED

6+ Years

Professional Experience

Required


KNOWLEDGE, SKILLS, & ABILITIES


COMPETENCIES


Comments

- Forward thinking

- Communication

- Strategic thinking

- Curiosity

- Problem solving

- Leadership


ADDITIONAL INFORMATION FOR SPECIALTY FUNCTIONS

OTHER INFORMATION


N/A


STATEMENT OF UNDERSTANDING


This Job Description is not a contract of employment but serves as a reference for your mutual understanding of the terms and conditions associated with the position.


Your role may vary from this description, and you may be asked to perform other duties or have additional responsibilities outside of what’s outlined above. If you think that there are elements of this job description that are inaccurate, please speak with your manager and/or HR Partner.


There are three types of Employee Work Arrangements that classify where a person conducts work: In-Office, Hybrid, and Fully Remote. The amount of time an employee spends working virtually versus in person is dictated by their work arrangement classification, the demands of the role, the needs of the agency and their team, and a person’s performance.


This job description is not intended to include modifications consistent with providing a Reasonable Accommodation.


Salary


$93,800 to $112,600 Annually

  • For U.S. Job Seekers It is the policy of IPG Health and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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