Employee Benefits Account Specialist

1 month ago

Lambertville, United States Brown & Brown Insurance Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.


Brown & Brown is seeking an Employee Benefits Account Specialist for its Employee Benefits team in Lambertville, NJ.


What You’ll Do

  • Provide direct daily support to an assigned book of business, and the respective Producer and Account Executive
  • Provide excellent customer service to the clients’ employee membership, as well as the carrier account management teams
  • Research and resolve employee claim and enrollment inquires and/or discrepancies within a reasonable timeframe
  • Provide documentation to client employees regarding active medical, prescription drug, dental, vision, and FSA programs, COBRA, Healthcare Reform, Federal and NJ State Mandates, and other related employee benefit topics
  • Understand health and benefits products, services and tools in order to educate membership of what is available through their existing program(s)
  • Develop positive relationships with carrier representatives
  • Remain current on industry trends and information, new product development, legislation, coverages, and technology
  • Assist in the preparation of customer renewal proposals while ensuring the use of internal required documents
  • Assist in the review of internal compliance and client disclosure requirements, summary plan documents (SPD's) and employee communications to ensure alignment with client expectations and legal requirements
  • Assist in the documenting of sales information into the internal management database
  • Assist in client specific projects as assigned, including but not limited to implementation of a carrier transition, dependent verification audits, billing reconciliation, wellness initiatives, compensation statements, enrollment processing, and consultant invoicing


What You’ll Need

  • NJ Life and Health license in good standing, required within 60 days of hire
  • Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher. Able to create, edit, and merge letters, spreadsheets, labels, etc.
  • 2+ years progressive experience in Insurance, Human Resources, or a Brokerage Firm


What We Offer

  • Base salary + commission
  • Unlimited earning potential
  • Excellent growth and advancement opportunities
  • Paid Time Off (PTO)
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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