Quality Assurance Reviewer

Quality Assurance (QA) ReviewerAt Old Republic Title, we've built our reputation on accuracy, integrity, and exceptional service. As a Quality Assurance (QA) Reviewer, you'll play a vital role in ensuring that every closed loan package meets the highest standards of quality and compliance before being delivered to our lender partners.This position offers the opportunity to develop valuable experience in the title and escrow industry while contributing to a collaborative, high-performing team that supports successful real estate transactions nationwide.Schedule: MondayFriday, 9:00 AM 6:00 PM, with overtime opportunities during peak volume periods. This position will start in person and transition to a hybrid schedule after a probationary period.Preferred Background:This is an entry-level opportunity, ideal for candidates who have worked in detail-oriented, production, or document processing roles.Experience in title, escrow, mortgage, or recording environments is a plus, but not required.What You'll Do:Review executed closing documents for accuracy, completeness, and compliance with lender and state/county requirements.Confirm that funds received align with the CD/ALTA, and promptly notify team members of any discrepancies.Attach, scan, and organize documents within the system to ensure all records are clear, accurate, and web-viewable.Verify that lender specifications and title commitments have been fully met before final submission.Record detailed notes in the operational system regarding file status, review results, and any required corrections.Collaborate with internal teams to resolve issues quickly and maintain exceptional service standards.Approve shipping of reviewed and completed loan packages to lenders.Assist with trailing documents and corrections as needed to finalize files.Consistently meet production and quality goals while supporting departmental objectives.Maintain a professional, positive presence in all communications with colleagues, clients, and external partners.What You'll Bring:Strong attention to detail and commitment to accuracy.Excellent organizational and multitasking skills in a fast-paced environment.Clear and professional written and verbal communication abilities.A collaborative, solution-oriented mindset with the ability to work both independently and within a team.Proficiency with Microsoft Office Suite and comfort learning new systems.Dependable and consistent attendance with a proactive, professional attitude.Why You'll Love Working Here:Make an impact: Your careful review ensures every transaction meets the highest quality standards.Grow your career: Gain valuable exposure to title, escrow, and post-closing processes in a supportive, well-established company.Team culture: Join a group that values collaboration, respect, and professional development.Legacy & stability: Be part of a company that's been protecting property rights and delivering trusted service for over 100 years.Position's Pay Range: $23.00 an hour.Benefits may include:Comprehensive medical, prescriptions, dental and vision plans401(k) plan with a discretionary company matchShareholder Purchase and Reinvestment PlanBasic life and accidental death and dismemberment insurance premium paid by the companyVoluntary supplemental life insurance for employees, spouses and dependent childrenFertility and Family Building BenefitsPaid Disability benefitsPaid time off programs11 Company paid holidays per yearFlexible spending accountHealth savings account (available to High Deductible Health Plan participants only)Employee Assistance ProgramEducational Assistance ProgramVoluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident InsuranceTitle insurance policies and certain escrow services for the employee's primary personal residence at no chargeTransportation benefit plan for mass transit, parking and vanpool, in several marketsNote: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.Old Republic Title is an Equal Opportunity Employer