Video On Demand SME
4 weeks ago
TCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change.
Our Milford office is seeking a VOD SME/Lead to help monitor and maintain the VOD Service Desk team within SLAs. Daily Responsibilities include the following:
- Assign work/cases to team members
- Maintain active awareness of multiple case tickets with meticulous attention to detail
- Perform quality analysis of tasks performed by the team members
- Suggests and implements workflow improvements
- Provides feedback, coaching and improvement plans to team members
Knowledge & Skills
- Seeking candidates with expertise in VOD industry metadata standards (CableLabs, MovieLabs), knowledge of video/audio codecs and container formats.
- Seeking candidates with a comprehensive understanding of VOD delivery and processing pipeline.
- Seeking candidates with proven troubleshooting expertise in VOD assets (video/audio, encoding, streaming errors). Strong analytical skills to identify root causes across platforms, effectively triage issues, and adhere to defined resolution processes.
- Seeking candidates with experience in content management systems, data analysis (dashboards, Excel), and familiarity with IBM Aspera for file transfers.
- Seeking candidates with experience in text-based data formats (XML, JSON, etc.) and the ability to decode XML files.
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Video On Demand SME
1 month ago
Milford, United States Tata Consultancy Services Full timeTCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change.Our Milford office is seeking a VOD SME/Lead to help monitor and maintain the VOD Service Desk team within SLAs. Daily Responsibilities include the following:Assign work/cases to team membersMaintain active...
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Video On Demand SME
1 month ago
Milford, United States Tata Consultancy Services Full timeTCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change.Our Milford office is seeking a VOD SME/Lead to help monitor and maintain the VOD Service Desk team within SLAs. Daily Responsibilities include the following:Assign work/cases to team membersMaintain active...
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Auto Body Technician
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Auto Body Technician
4 days ago
Milford, United States TalentNest On Demand Full timeJob DescriptionJob DescriptionAuto Body TechnicianAbout UsWe are an independent body shop in western Oakland county. We foster growth within our company and provide training so you can stay on the cutting edge of repair technologies. We’ve been in business over 20 years. We are I-CAR Gold Class certified and are routinely in the top 5% of all Select...
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Auto Body Technician
1 day ago
Milford, United States TalentNest On Demand Full timeJob DescriptionJob DescriptionAuto Body TechnicianAbout UsWe are an independent body shop in western Oakland county. We foster growth within our company and provide training so you can stay on the cutting edge of repair technologies. We’ve been in business over 20 years. We are I-CAR Gold Class certified and are routinely in the top 5% of all Select...
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VOD Analyst
2 weeks ago
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VOD Analyst
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Milford, United States ApTask Full timeAbout Client: The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong...
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Marketing Campaign Specialist
13 hours ago
Milford, United States Waters Full timeOverviewThe Marketing Campaign Specialist is a key member of the Strategy and Growth team, helping to execute and optimize demand generation campaigns to drive revenue for Waters products and solutions within the QA/QC business segment. Working together with Marketing and Campaign Managers, this role is pivotal in creating campaigns that build a quality lead...
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Marketing Campaign Specialist
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Marketing Campaign Specialist
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IT Desktop Support Technician
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AV Field Engineer
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Milford, United States Integra Network Services Full timeJob Description Job Description Full Job Description: Integra is looking for an AV Field Engineer to join our growing team. We are looking for people who are excited about technology and looking to work in a team environment. The AV Field Engineer provides superior service and customer support during installations and site field visits generally within the...
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AV Field Engineer
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Milford, United States INTEGRA NETWORK SERVICES LLC Full timeJob DescriptionJob DescriptionFull Job Description:Integra is looking for an AV Field Engineer to join our growing team. We are looking for people who are excited about technology and looking to work in a team environment.The AV Field Engineer provides superior service and customer support during installations and site field visits generally within the...
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External Quality Assurance Associate III
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Milford, United States Rentschler Full timeRentschler Biopharma is a leading global contract development and manufacturing organization (CDMO) for biopharmaceuticals. From our headquarters in Laupheim, Germany, and our site in Milford, MA, USA, we offer end-to-end solutions, including bioprocess development and manufacturing, as well as related consulting activities such as project management and...
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External Quality Assurance Associate III
2 days ago
Milford, United States Rentschler Full timeRentschler Biopharma is a leading global contract development and manufacturing organization (CDMO) for biopharmaceuticals. From our headquarters in Laupheim, Germany, and our site in Milford, MA, USA, we offer end-to-end solutions, including bioprocess development and manufacturing, as well as related consulting activities such as project management and...
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Overnight Customer Service Representative
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