Contract Services Program Manager

2 days ago

Missoula, United States Montana Staffing Full time

Contract Services Program ManagerThe Contract Services Program Manager provides leadership and oversight of the Contract Services Program within the Office of the Public Defender (OPD).

Duties

include supervision of Contract Services Program staff; program development and oversight ensuring contractor compliance with OPD practice standards, procedures, and policies; providing quality assurance of contractor services; and developing and maintaining relationships with OPD contractors; and responding to requests for program-related assistance. The Contract Services Program Manager is ultimately responsible for the efficient, effective, and timely completion of all Contract Services Program functions. The ideal Contract Services Program Manager candidate demonstrates integrity, accountability, and a commitment to equitable justice. The foster collaboration among staff, contractors, and stakeholders and champion operational excellence in service delivery to clients who depend on OPD representation.

Essential Functions (Major Duties and Responsibilities): The job duties and responsibilities for this position include but are not limited to the following:Contracted Services Management (65%)Office Supervision (30%)Other Duties as Assigned (5%)Physical and Environmental Demands: This position works primarily in an office setting. Fluctuation of workload may require more than a 40-hour work week and requires occasional exposure to stressful situations. Depending on location, travel to attend external and internal meetings around the state could be up to 10% of the time. Knowledge, Skills, and Abilities: This position requires:Knowledge of the Public Defender arena, roles and duties of court-appointed counsel, and general knowledge of business applications including contracting, procurement, human resource management, financial management, and budget processes.

Knowledge of state, court, and agency policies, procedures, and practices regarding the appointment and assignment of counsel to represent the indigent. Strong organization, time management, and oral and written communication skills. Skilled use of standard office equipment, programs, and software. Ability to synthetize information across legal, fiscal, and operational contexts to make informed decisions and recommendations.

Ability to foster interdisciplinary collaboration among legal, administrative, and management teams. Ability to learn, understand, and consistently utilize required agency systems, including the agency's electronic case management system. Ability to establish and maintain effective relationships with others and to maintain professionalism in all situations. Ability to provide strong leadership and direction, motivating and supervising others, and solving complex management problems.

Must be self-motivated and customer-oriented. Minimum Qualifications (Education and Experience): This position requires:Bachelor's Degree.2 years of directly related experience.1 year of supervision or lead worker experience. Location: ButteOther Locations: Billings, Missoula, Helena, Great Falls

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