Epic Willow Analysts

2 weeks ago

Houston, United States Medasource Full time

Job Title: Epic Willow Analyst Location: Hybrid / Primarily Remote Start Date: ASAP Position Overview: The Epic Application Analyst (Willow Inpatient) will be responsible for supporting medication build and optimization efforts across inpatient and ambulatory workflows. This resource will manage ticket queues, handle incremental build requests, and partner with pharmacy and IT stakeholders to validate and implement changes. The ideal candidate is an experienced Epic Willow analyst who thrives in a collaborative, fast-paced environment and takes ownership of closing tickets efficiently while maintaining high quality standards. Job Responsibilities: Manage and resolve optimization tickets using SN ticketing system Perform medication builds within order sets, panels, and templates Support OPA, alerts, and charging configurations Collaborate with end users to validate changes and confirm functionality Handle investigational drug (IDS) builds and med loads as needed Support ongoing billing and 340B optimization work Provide updates on ticket progress and maintain documentation Ensure timely completion of smaller enhancement items to reduce backlog Qualifications: Epic Willow Inpatient Certification required Minimum 3-4 years of experience with Epic Willow applications Proficiency in order set medication builds and ticket management Familiarity with OPA, alerts, billing/charging, and Willow Inbaskets Exposure to Willow Ambulatory workflows preferred Strong communication and analytical skills Ability to work independently and manage competing priorities Pharmacy or clinical background a plus (not required) Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment. EEO: We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws. Benefits & Perks: Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Share This Job

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