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Call Center Manager
3 months ago
Day to Day:
Insight Global is looking for a Call Center Manager in the Beltsville/Laurel, MD area that can help kickstart an outbound call center for a Home Improvement client. This person with be hiring and managing 5-8 call center representatives that will be focused on lead generation in a creative and innovative way to develop business for the client. We are looking for someone that has proven ability in managing or leading an outbound call center, experience with lead generation and coming up with creative ways to do so and has a motivated personality.
Must Haves:
- 3-5 years of Management or Leadership experience in an Outbound Call Center environment
- Experience with creative lead generation (not just zoom info)
- Experience utilizing a CRM for customer tracking (preferably Salesforce)
