Retail Store Manager

4 weeks ago

Atlanta, United States The Whitaker Grp Full time

We are looking for a Retail Store Manager to provide excellent customer service and meet sales quotas for our business. The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. Candidates with strong communication skills who can make customers feel welcomed to our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.


Responsibilities

  • Supervise, train and assist employees like Sales Associates and Stock Associates in customer service, store maintenance and product promotions
  • Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
  • Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
  • Seek ways to better promote the store, the product line and service within the store.
  • Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
  • Manage all controllable costs with a view to maintaining profitability.
  • Ensure the store remains clean and presentable at all times.
  • Manage daily operations of business and ensure sales goals are met
  • Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing
  • Assigns duties to relevant employees
  • Conduct hiring and onboarding of new employees
  • Ensure adherence to health and safety regulations



Qualifications

  • 3 - 5 years of retail and retail management experience
  • Demonstrated ability to train employees and be an effective salesperson
  • Strong customer service, management and communication skills
  • Ability to operate basic business software programs
  • Strong sales ability
  • Customer service skills
  • Organizational skills
  • Proactive in-store planning skills
  • Self-motivated leadership
  • Interpersonal communication skills



The Whitaker Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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