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Senior Business Analyst

2 months ago

Boston, United States firstPRO, Inc Full time

firstPRO is now accepting resumes for a Sr. Business Analyst role in Boston, MA. This is a direct hire role and onsite 2-3 days per week. The Senior Business Analyst will work closely with cross-functional teams including internal stakeholders across the organization to plan, design, develop and implement quality solutions to achieve business process improvements and objectives. This position will report to the Senior Manager of Business Analysis.


Some of the day-to-day responsibilities of this role include:

  • Lead requirements gathering initiatives and translate into appropriate functional systems requirements or user specification requirements in a clear manner that is comprehensible to both developers and project teams.
  • Work closely with IT-Applications and developers to design and implement new processes, reports and solutions based on user requirements; includes testing, rollout, and support Maintain and assist with changes related to applicable business systems configurations; includes research & troubleshooting user reported issues and creating supporting documentation
  • Act as technical consultant working with business and I.S. leaders from multiple departments and with varying levels of influence. Maintain strong relationships with internal stakeholders.
  • Plan, coordinate, and execute testing plans for complex enhancements and system upgrades/ implementations with responsibility for the identification, tracking of issues, and implementation of solutions.
  • Assist Business Analysis team with general ticket support for appropriate business systems and reporting inquiries
  • Ad hoc support for business analysis related activities including applicable reporting to support business initiative related research or other decision making activities
  • Plan, lead, and execute projects related to process improvement initiatives, enhancements to existing tools and systems, and other high-visibility firm priority projects
  • Effectively manage project tasks and timeline, resources, related documentation, prepare/deliver presentations and training, and provide guidance and direction to business users.

THE CANDIDATE

  • Bachelor’s Degree with focus in business
  • Minimum of 5 years’ experience as a business analyst, technical project manager or similar with applicable business tools/systems and/or project experience; Prior experience in a professional services industry a plus
  • Demonstrated project management skills including planning, organizing, and managing resources
  • Strong business system analysis and/or Information Systems (IS) experience
  • Working knowledge of relational databases and business systems structure
  • Experience and involvement with implementation of new (or) upgrading of existing large scale business systems (such as ERP, HCM, CRM, etc.) a plus
  • Proven experience developing functional requirements and technical specifications into comprehensible format for both developers and project teams
  • Experience with project management software tools (such as JIRA, Trello, Smartsheet, MS Project, or similar) and agile project management methodologies
  • PM methodologies including Agile, Waterfall etc.