Operations Supervisor

2 weeks ago

New York, United States Optum Full time

We offer excellent compensation, benefits within 30 days that include generous PTO, paid holidays, annual reviews, bonus potential, tuition reimbursement, along with opportunities for continued career progression 

Optum NY is seeking a Clinical Operations Supervisor to join our team. Optum is a clinician-led care organization that is changing the way clinicians work and live.  As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The Supervisor demonstrates leadership for the building and/or individual Service Line.  You will be responsible for ensuring patient care is supported by competent staff in an ambulatory setting. Working closely with the VP of Nursing and Service Line leadership, you will ensure patient safety standards are upheld. You are the liaison for physicians, advanced practice clinicians and clinical staff to ensure that standard work is upheld, and a supportive staff skill mix is available.

Primary Responsibilities:

  • Reviews skill mix and collaborates with senior leaders to ensure the skill mix supports patient care
  • Gathers focused feedback during daily rounds with physicians and APC’s on staff performance, patient care and workflow standards
  • Gathers input from staff, patients and families on ways to improve patient care and organizational services
  • Works collaboratively with the Director of Operations to ensure optimal physician/APC support and efficient office operation
  • Reviews staff clinical competency for accuracy and ensures clinical staff are proficient in their skills
  • Communicates information effectively during staff meetings and during interaction with other members of the leadership team
  • Interviews candidates and makes hiring decisions
  • Monitors and manages expenses within department to include regular and overtime staff hours, appropriate approval of education and travel expenditures, equipment and supplies and specific departmental expenditures. Develops and monitors annual operational and capital budgets for area of responsibility

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Graduate of an accredited school of nursing
  • (LPN, RN) Licensed to practice in New York State (NYS) with current NYS registration and in good standing

Preferred Qualifications:

  • Current BLS certification
  • 3+ years of leadership experience

New York Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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