Assistant Retail Manager
2 weeks ago
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
Sales Recruiters has been retained by a market leader in sod, hardscaping, and landscaping products. Does this sound like a career opportunity that would be of interest to you or your network? If this seems a good fit for you, please contact Henry at: henry@salesrecruiters.com or apply below
In the role as an Assistant Retail Manager for Building Products, this position requires strong leadership skills, a deep understanding of building materials, and the ability to provide excellent customer service while maintaining store performance. You will be responsible for overseeing sales, inventory, staff management, and ensuring a smooth operational flow within the store.
Key Responsibilities:Assist in driving sales by providing exceptional customer service, advising customers on building products, and recommending solutions to their needs.
Help customers with product inquiries, orders, and product recommendations based on their specific project needs.
Promote and upsell related products to increase store sales and meet sales targets.
Supervise, mentor, and train retail staff to ensure a high standard of service and operational efficiency.
Assist with staff scheduling and ensure the store is adequately staffed during peak hours.
Foster a positive team environment that encourages cooperation and a customer-centric approach.
Assist in managing inventory levels, ensuring that products are stocked, organized, and displayed according to store guidelines.
Oversee inventory counts and help with restocking procedures, including reordering products and managing overstock.
Ensure proper handling, storage, and maintenance of building materials to avoid damage and minimize waste.
Help maintain a clean, safe, and organized store environment.
Assist in the implementation of promotional activities and merchandising strategies to increase product visibility.
Ensure compliance with store policies, health and safety regulations, and company standards
Address customer complaints and concerns professionally and efficiently to ensure customer satisfaction.
Build long-term relationships with customers by providing expert advice and personalized service.
Assist the Retail Manager with financial transactions, daily sales reports, and cash handling.
Track and report on store performance metrics such as sales targets, customer feedback, and product availability.
Qualifications:High school diploma or equivalent; a degree in Business Management, Retail, or a related field is a plus.
Previous experience in retail management or a similar role in a building materials, home improvement, or hardware store is preferred.
Experience with sales, inventory management, and team leadership is an asset.
Strong communication and interpersonal skills, with a customer-focused attitude.
Ability to work in a fast-paced environment and manage multiple priorities.
Basic computer skills (point of sale systems, inventory software)
Knowledge of building materials, tools, and products used in construction and home improvement projects is highly desirable.
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