High-Volume Retail Operations Manager
6 days ago
About Pilot Company
Pilot Company is a leading provider of travel center services, with over 750 locations across the United States and Canada. Our team of over 30,000 employees works together to deliver exceptional customer experiences at every touchpoint.
We are committed to fueling people and keeping North America moving. Whether we're serving travelers, truckers, or our own team members, we strive to make a positive impact on our communities.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Military Encouraged to Apply
Retail General Manager Role
As a Retail General Manager for Pilot Flying J, you'll play a key role in driving sales and profitability at our high-volume retail facilities. You'll oversee business planning, execution, and performance analysis to achieve established standards, sales, and profit objectives. Your focus will be on delivering exceptional customer experiences while managing teams from staffing, interviewing, hiring, and training perspectives.
Key Responsibilities
You'll be responsible for:
- Ensuring customer expectations are met
- Conducting meetings with subordinate employees
- Maintaining effective vendor relationships
Additional responsibilities include:
- Driving sales growth
- Managing team performance
- Tracking inventory levels
- Providing excellent customer service
- Performing P&L analysis
Compensation Package
This role offers a competitive salary, ranging between $43,888.00 and $59,750.00 per year, depending on experience and qualifications. Additionally, you'll enjoy a comprehensive benefits package, including fuel discounts, nationwide medical, dental, and vision plans, 401(k), flexible spending accounts, adoption assistance, tuition reimbursement, and a flexible schedule.
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