IT Product/Application Support Engineer

3 weeks ago


Maryville, United States Concero Full time

Job Summary

The IT Operations Engineer II serves as the primary subject matter expert for technical and business driven applications prevalent in the environment. Responsibilities include a full understanding of the applications functionality, maintenance, documentation, infrastructure requirements, and impacted IT and business areas.

  • Essential Duties & ResponsibilitiesCoordinates with and builds relationships with Core Engineering and DevOps teams to meet organizational or client requirements.
  • Develop and lead technical training for team
  • Own & Manage the CI/CD IT Ops Technical portfolio to enable IT Ops access, speed to resolve, and reduce errors
  • Collaborate with IT Tools team to improve monitoring and observability capabilities
  • Technical SME for one or more IT Infrastructure domains (server, storage, network, cloud)
  • Stays abreast of current technologies and develops innovative ideas to be introduced into new or existing products.
  • Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
  • Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion.
  • Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.
  • Update and maintain internal software documentation.
  • Education & ExperienceMaintains expert knowledge of the product(s) and ensures that adaptations to applications provide solutions to user's needs.
  • May provide technical training to clients or internal users.
  • Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills.
  • Ability to use logic and reasoning to identify complex problems; review related information and develop options and implement solutions.
  • Education & ExperienceBachelor's degree in Information Technology, Information Systems or equivalent degree; or combination of equivalent professional and/or education experience required
  • 2+ years' experience with installing/supporting applications, hardware support/maintenance, and direct engagement with business users



  • Maryville, United States HR Solutions Group, Inc Full time

    MicroTouch is growing and looking for a dedicated and enthusiastic Android Support Engineer to join our team. In this role, you will provide technical assistance and support to our customers, ensuring a seamless and positive experience with our Android products and services. You will work closely with senior engineers, developers, and product managers to...


  • Maryville, United States HR Solutions Group Full time

    Job DescriptionJob DescriptionMicroTouch is growing and looking for a dedicated and enthusiastic Android Support Engineer to join our team. In this role, you will provide technical assistance and support to our customers, ensuring a seamless and positive experience with our Android products and services. You will work closely with senior engineers,...


  • Maryville, United States HR Solutions Group, Inc Full time

    MicroTouch is growing and looking for a dedicated and enthusiastic Android Support Engineer to join our team. In this role, you will provide technical assistance and support to our customers, ensuring a seamless and positive experience with our Android products and services. You will work closely with senior engineers, developers, and product managers to...

  • Production Manager

    2 weeks ago


    Maryville, United States Dalton Ag Enterprises Inc Full time

    Job DescriptionJob DescriptionOperations Manager - Lenox, IADalton Ag is a brand forged in America’s heartland and is proud to be the premier fertilizer application equipment manufacturer since 1996. The Operations Manager is responsible for all manufacturing processes inside and outside of the plant, including day-to-day activities of the company,...


  • Maryville, United States StandardAero Careers Full time

    Repair Development Engineer Build an Aviation Career You're Proud Of Explore a career where you're challenged and have access to exciting engineering projects that stretch your talents. You'll design and create new systems and technologies to help solve complex aviation problems. Our expert team and supportive leaders give you the trust and independence to...


  • Maryville, United States StandardAero Full time

    Repair Development Engineer Build an Aviation Career You're Proud OfExplore a career where you're challenged and have access to exciting engineering projects that stretch your talents. You'll design and create new systems and technologies to help solve complex aviation problems. Our expert team and supportive leaders give you the trust and independence to do...


  • Maryville, United States Tenneco Full time

    Job Description/Summary Responsible for design and evaluation applicable to tooling, machine design, machine efficiency and troubleshooting. Requires some vendor contact for component selection and expediting equipment. Responsible for own project performance while applying lean manufacturing principles. Coordinate the support of daily production within the...

  • Product Manager II

    2 weeks ago


    Maryville, United States Smith & Wesson Brands, Inc. Full time

    DescriptionProduct Manager II This role will be based out of our Maryville, TN headquarters. Since 1852 Smith Wesson has empowered Americans with the freedom, equality, and security promised by the Declaration of Independence and guaranteed by the Bill of Rights. It is this sense of safety and security that frees us to pursue our goals and dreams, define our...

  • DevOps Engineer

    3 weeks ago


    Maryville, United States First Horizon Bank Full time

    Description Locations: On site in locations listed, Memphis, TN., Maryville, TN, Birmingham, AL, Lafayette, LA, New Orleans, LA, Charlotte, NC. Raleigh, NC. Summary As a DevOps Software Platform Engineer focusing on the DevOps platform tools, you will be a crucial part of First Horizon's DevOps engineering team, building a world class developer...


  • Maryville, United States Tenneco Full time

    Select how often (in days) to receive an alert: Responsible for design and evaluation applicable to tooling, machine design, machine efficiency and troubleshooting. Requires some vendor contact for component selection and expediting equipment. Responsible for own project performance while applying lean manufacturing principles. Coordinate the support of...

  • Product Manager II

    1 hour ago


    Maryville, United States American Outdoor Brands Corporation Full time

    Product Manager II This role will be based out of our Maryville, TN headquarters. Since 1852 Smith & Wesson has empowered Americans with the freedom, equality, and security promised by the Declaration of Independence and guaranteed by the Bill of Rights. It is this sense of safety and security that frees us to pursue our goals and dreams, define our future...

  • Manufacturing Engineer

    2 months ago


    Maryville, Tennessee, United States Tenneco Full time

    Job Description/Summary Responsible for design and evaluation applicable to tooling, machine design, machine efficiency and troubleshooting. Requires some vendor contact for component selection and expediting equipment. Responsible for own project performance while applying lean manufacturing principles. Coordinate the support of daily production within the...

  • Manufacturing Engineer

    2 months ago


    Maryville, United States Tenneco Full time

    Job Description/Summary Responsible for design and evaluation applicable to tooling, machine design, machine efficiency and troubleshooting. Requires some vendor contact for component selection and expediting equipment. Responsible for own project performance while applying lean manufacturing principles. Coordinate the support of daily production...

  • Engineering Manager

    3 weeks ago


    Maryville, United States Advanced Catalyst Systems Full time

    Job DescriptionJob DescriptionJob Summary:We are seeking an experienced and highly skilled Engineering Manager to join our team. As an Engineering Manager, you will be responsible for overseeing and managing all engineering activities within the organization. This includes leading a team of engineers, coordinating projects, and ensuring the successful...

  • Engineering Manager

    2 weeks ago


    Maryville, United States Advanced Catalyst Systems Full time

    Job DescriptionJob DescriptionJob Summary:We are seeking an experienced and highly skilled Engineering Manager to join our team. As an Engineering Manager, you will be responsible for overseeing and managing all engineering activities within the organization. This includes leading a team of engineers, coordinating projects, and ensuring the successful...

  • Controls Engineer

    2 weeks ago


    Maryville, United States Actalent Full time

    Description: This position will have a lot of collateral electrical engineering duties. The primary responsibilities will be on the controls design/design review. Newell is transitioning to become much more automated. This position will be responsible spcec'ing out the automated equipment, reviewing designs of said equipment, reviewing where/how the...

  • Controls Engineer

    2 weeks ago


    Maryville, United States Actalent Full time

    Description: This position will have a lot of collateral electrical engineering duties. The primary responsibilities will be on the controls design/design review. Newell is transitioning to become much more automated. This position will be responsible spcec'ing out the automated equipment, reviewing designs of said equipment, reviewing where/how the...


  • Maryville, United States Yankee Candle Full time

    Job Description - Sr. Electrical Engineer (2401746) Sr. Electrical Engineer Job Number: 2401746 United States-Tennessee-Maryville Location Type - Onsite Newell Brands is a leading $8.5B consumer products company with a portfolio of iconic brands such as Graco, Coleman, Oster, Rubbermaid and Sharpie, and 28,000 talented employees around the world. Our...

  • Controls Engineer

    5 days ago


    Maryville, United States Actalent Full time

    Description:This position will have a lot of collateral electrical engineering duties. The primary responsibilities will be on the controls design/design review. Newell is transitioning to become much more automated. This position will be responsible spcec'ing out the automated equipment, reviewing designs of said equipment, reviewing where/how the equipment...


  • Maryville, United States Actalent Full time

    Description:Provide engineering support to maintenance and operations. Support safety, restoring product flow, providing technical solutions to recurring design and process problems, analyze equipment and process data to identify opportunities for improvement, and develop solutions and system improvements to address those opportunities. This person will also...