Behavioral Medical Assistant

4 weeks ago

Phoenix, United States Southwest Behavioral & Health Services Full time
Starting Rate: $16.44 hourly

Southwest Behavioral & Health Services is seeking a Medical Assistant to join our Community Resilience Program This position will give you the opportunity to make an immediate and meaningful impact in the lives of our members we serve.

In this position you will be supporting members at our Northern Landing community with maintaining and improving their physical and mental health. This position will report to the Program Coordinator who will support you and your team’s success.

As a Medical Assistant you are responsible for medical and administrative support to prescribing staff. Providing effective care and coordination to both internal and external Southwest Behavioral and Health Services customers.

Duties & Responsibilities

  • Takes vital signs of consumers and communicates results to polycom prescribers as needed.
  • Administers injections, performs venipuncture and EKGs as ordered
  • Makes requested client contact calls for medication related follow-up and complaint resolution.
  • Coordinates care and needs in accordance with established policies, procedures and clinical protocols.
  • Processes lab results, requests for medication refills/issues, prior authorizations and requests from prescribers
  • Completes Targeted Investment Screening and PCP coordination for all enrolled clients
  • Assists with scheduling prescriber appointments and coordination for clients who are transitioning from inpatient care
  • Maintains accurate, thorough, and current documentation of contact with consumers and services received/provided.
  • Maintains accurate, thorough, and current documentation of contact with consumers and services received/provided
  • To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Education & Qualifications

  • Minimum requirement consists of a 21-year age
  • High School Diploma or G.E.D required
  • Completion of a Medical Assistant training program required. Certified Medical Assistant highly preferred.
  • One to Two years of experience in a behavioral and/or clinical setting required.
  • Consideration given for course work in lieu of part of the experience requirements.
  • Bilingual (English/Spanish) preferred
  • Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon needs/requirements of the clinic
  • Required to maintain personal auto insurance per SBH guidelines
  • Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire

What We Offer

  • 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service
  • 10 paid holidays
  • Low-cost medical and vision insurance and 100% company paid dental, short term disability, long term disability and life insurance for employees
  • We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account
  • Career Development – Benefit from our culture of internal promotion
  • We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs
  • Employee Assistance Program, Health & Wellness and much more

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at

Mission and Values

Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions.

Delivering compassionate care to enhance lives and improve communities.

  • Compassion
  • Integrity
  • Quality
  • Empowerment
  • Innovation
  • Trust

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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