See more Collapse

Customer Service Representative

1 month ago

St Petersburg, United States Family First Financial, Inc. Full time

Family First Financial is an independent insurance agency that’s been helping Floridians find affordable and reliable insurance solutions for almost 20 years. Honesty, integrity, and professionalism are the cornerstones on which we’ve built lasting and meaningful relationships with our customers. As a growing company, we need a positive and strong communicator willing to continue building those relationships with both existing and new clients.

As a Customer Service Representative for Family First Financial, your interaction with our customers will help them feel like they’re a part of our family. Whether you’re helping them find new insurance, making changes to their current policies, or responding to their questions and concerns, your service will give our customers peace of mind and bring you fulfillment as you start, what we hope, is a life-long career at Family First Financial

At Family First Financial, we offer a very competitive starting salary. Please take a look at the other benefits we offer:

· PTO: We offer PTO

· Flexibility: As parent’s, children, and siblings, ourselves, we appreciate the importance of family and offer flexibility when duty calls

· Education Reimbursement: We offer reimbursement for certain licenses & free continuing education for active licenses

· Culture: Our office is a warm, friendly, and positive place to work.

· Paid Training

· Commission: Family First Financial’s success is uniquely tied to your own; we offer a robust commission structure.

· Vesting: Opportunity to have an ownership stake in your success

· Growth: The opportunities to further your career and make a great living are only as limited as you make them

· Location: Easily accessible and conveniently located

· Dress: Business casual

Responsibilities:

  • Assess customer needs and advise clients on coverage options.
  • Provide quotes, prices, and required information promptly
  • Develop and maintain professional relationships with customers
  • Prepare and make policy changes
  • Maintain strong knowledge of company products, pricing, and policy features
  • Maintain knowledge of competitors and provide feedback
  • Routine follow up with customers
  • Answer phone promptly, professionally, and courteously
  • Maintain appropriate records in agency management database, including client conversations
  • Perform and complete tasks in a timely manner
  • Organize and prioritize tasks
  • Identify & offer insurance solutions to customers

Skills, qualifications, and experience:

  • 1 Year customer service or sales experience
  • Excellent customer service and interpersonal skills needed to work with customers
  • Positive attitude and kind demeanor
  • Ability to fluently speak and write in order to respond to questions and present information
  • Ability to read, analyze, and interpret information
  • Adept at multi-tasking, organization, & promptness
  • Ability to problem solve and deal calmly in situations where limited standardization exists
  • Self-motivated and teamwork-oriented
  • Willing to offer clients new policies
  • Able to add, subtract, multiply, divide and work with percentages
  • Ability to carry out detailed oral or written instruction
  • Willing to obtain Personal & Casualty Lines insurance license within 60 days of hire date (Assistance provided for licensing)
  • Able to operate a keyboard, computer, printer, fax machine, scanner, and copier
  • Familiar with Microsoft Word, Excel is preferred
  • High School Diploma or AA Degree
  • Valid drivers license and able to commute to office

We have other current jobs related to this field that you can find below

  • Customer Service Representative

    2 months ago

    Petersburg, United States Virginia Linen Service Inc Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and...

  • Customer Service Representative

    2 months ago

    Petersburg, United States Virginia Linen Service Inc Full time

    JOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is...

  • Customer Service Representative

    2 weeks ago

    Petersburg, United States Virginia Linen Service Inc Full time

    JOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who...

  • Customer Service Representative

    1 week ago

    St Petersburg, United States PeopleReady Full time

    Job Description Customer Service Representative PeopleReady of St. Petersburg, FL is now hiring Customer Service Representatives! A reputable company that has been in business for over 30 years that Designs and manufactures high quality prosthetic liners to provide users with the mobility they need.Looking for a customer service representative. Apply today...

  • Customer Service Representative

    2 months ago

    St Petersburg, United States U-Haul Full time

    Location: 4020 66th St N, Saint Petersburg, Florida 33709 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 months ago

    St Petersburg, United States SP Plus Corporation Full time

    Overview: SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment,...

  • Customer Service Representative

    2 months ago

    St. Petersburg, United States St. Petersburg Insurance Agency, LLC Full time

    Join St. Petersburg Insurance Agency, LLC, a renowned insurance firm committed to serving the St. Petersburg, Florida community with dedication and expertise. At our agency, we believe in the power of personalized service and developing strong connections with our clients. As a Customer Service Representative, you will be an integral part of our team,...

  • Customer Service Representative

    2 months ago

    St Petersburg, United States INTEGRITY HOME SOLUTIONS, LLC Full time

    Overview: Looking to TRADEup to a better opportunity? Integrity Home Solutions has an exciting opportunity for a Customer Service Representative. 3 days a week, 12 hour shifts & rotating weekends Why join THIS team? Competitive pay Medical, Prescription, Dental, Vision Disability & Term Life Insurance Matching 401k benefits On-going training &...

  • Storage Customer Service Representative

    7 days ago

    St Petersburg, United States U-Haul Full time

    Location: 4020 66th St N, Saint Petersburg, Florida 33709 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul...

  • Call Center

    2 months ago

    St Petersburg, United States GA Foods Inc Full time

    Job detailsSalary $16.75 Potential extra earnings: Up to $2/hour Job Type/Schedule Full-time, M-F,100% On-siteJob Description For over Fifty years, GA Foods has been creating and delivering high-quality nutritious and well-balanced meals to seniors, children, the military, and emergency response. GA Foods sets ourselves apart with flavorful menus tailored to...

  • Call Center

    4 days ago

    St Petersburg, United States GA Foods Inc Full time

    Job details Note: Only Florida residents are eligible to apply for this position. Salary$16.75Potential extra earnings: Up to $2/hour Job Type/Schedule Full-time, M-F,100% Remote Job Description For over forty-five years, GA Foods has been creating and delivering high quality nutritious and well-balanced meals to seniors, children, military and emergency...

  • Customer Service Representative

    3 weeks ago

    St Petersburg, United States START ASAP! Full time

    If you'd appreciate working for a company that pays well, provides opportunities for advancements, and truly cares about all team members, then look no further! We are looking to hire new team members to join our spectacular Customer Service Representative team by the end of this week. When you apply, please include your resume and check your email for...

  • Customer Service Representative

    10 hours ago

    St. Petersburg, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships. You will serve as a vital contributor to our Store Operations team and demonstrate your motivation by seizing learning and training opportunities to help launch your career....

  • Customer Service Representative Fueler/Washer

    2 weeks ago

    St Petersburg, United States Penske Truck Leasing Full time

    12221 34th St N Saint Petersburg, FL, 33716 Whats the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penskethe person greeting our...

  • Customer Service Representative Fueler/Washer

    2 weeks ago

    St. Petersburg, United States Penske Truck Leasing Careers Full time

    12221 34th St N Saint Petersburg, FL, 33716 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...

  • Customer Service Representative Fueler/Washer

    2 weeks ago

    ST. PETERSBURG, United States Penske Truck Leasing Full time

    12221 34th St N Saint Petersburg, FL, 33716 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...

  • Customer Service Representative Fueler/Washer

    2 weeks ago

    ST. PETERSBURG, United States Penske Truck Leasing Full time

    12221 34th St N Saint Petersburg, FL, 33716 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...

  • Customer Service Representative Fueler/Washer

    2 weeks ago

    St Petersburg, United States Penske Truck Leasing Full time

    12221 34th St N Saint Petersburg, FL, 33716 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...

  • Customer Service Representative

    2 weeks ago

    Petersburg, United States U-Haul Full time

    Location: 5456 Main St, East Petersburg, Pennsylvania 17520 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Petersburg, United States Manpower Inc Full time

    Our client, in the Petersburg, VA area is seeking a Customer Service Representative to join their team. The ideal candidate will have computer data-entry, customer relations, and experience working in a manufacturing environment which will align successfully in the organization. Job Title: Customer Service Representative Location: Petersburg, VA Pay Range:...