Assistant Site Manager, DashMart Kitchens
3 days ago
Assistant Site Manager (ASM) For DashMart Kitchens (DMK)We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps.About the RoleAs the Assistant Site Manager (ASM) for DashMart Kitchens (DMK), you'll lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. You'll oversee a team of operations associates and shift leads to ensure every meal is prepared safely, efficiently, and to the highest quality standards. You'll combine hands-on culinary leadership with operational excellence managing staffing, scheduling, and kitchen performance while ensuring food safety, order accuracy, and team success. You'll work closely with your Site Manager to lead multiple food concepts, improve processes, and create a great place to work. In addition to leading the kitchen, you'll be cross-trained into DashMart operations and expected to work on both sides of the business. This role requires strict adherence to food safety, inventory controls, and safety protocols due to routine access to food, supplies, equipment, and operational systems.You're excited about this opportunity because you...Enjoy learning how different parts of a complex operation connect and are excited to collaborate cross-functionallyAre passionate about food and love to lead across multiple food conceptsEnjoy building processes and seeing ideas come to lifeAre passionate about creating food consistentlyWant to grow in delivery-only kitchen operationsThrive in hands-on, fast-paced leadership rolesYou'll Make an Impact By...Leading: You'll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Kitchen Associates and Shift Leads. You'll hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team.Operating: With your thumb on the pulse of all outcomes for your team, you will be directly responsible for driving results for your kitchen. To achieve your performance targets, you'll drive success through effective scheduling and by ensuring par levels are met, recipes are accurately executed, and best practices from across the network are deployed.Strategizing: You will analyze performance metrics, identify root causes of issues like prep gaps or order quality, and implement solutions that drive efficiency and adoption. You will refine processes, and partner with your Site Manager and cross-functional teams to execute new initiatives and continuously improve how the kitchen operates.Delighting: You care deeply about delivering great food and a great customer experience. You will coach your team to maintain recipe accuracy, food safety, and storefront availability, knowing that consistency is key in a multi-concept kitchen. You will collaborate with central teams so your site has the tools, training, and support needed to achieve excellent quality outcomes.We're excited about you becauseYou have 3+ years of experience in a medium/high-volume fast-casual or full-service restaurant environment.You have 1+ years of experience leading teams, including hiring, scheduling, coaching, and performance management.You hold (or are willing to get) a ServeSafe Manager certification and set high standards for food safety and cleanliness.You're a hands-on leader who motivates teams of 5+ employees to perform and grow.You take ownership and thrive in fast-changing, startup-style environments where no task is too big or small.You're a creative problem solver who challenges "how it's always been done" and finds better ways forward.You're analytical, data-driven, and comfortable using Excel or Google Sheets to make decisions.As the leader of the site, you will need to ensure your team and the site is fully supported, which will include regularly scheduled late-night and weekend hours.You're comfortable flexing between kitchen and fulfillment operations, and you understand how culinary execution and order flow connect to overall site metrics like accuracy, quality, and efficiency.You have (or can quickly learn) a working knowledge of inventory management systems (IMS), product flow, and fulfillment best practices within a multi-operation site.Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.To learn more about our benefits, visit our careers page.
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