Technical Support Specialist

4 weeks ago


Greensboro, United States Corps Team Full time

Our client, a package delivery and supply chain management company, is seeking an experienced Support Technician with Driving for a 12+ month contract role in Greensboro, NC.

Job Duties

  • Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using one’s personal vehicle.
  • Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

Requirements

  • Associate degree and A+ certification required.
  • Proficient/Advance skills in Microsoft Office Access, Word, Excel, and Outlook.
  • Strong communication (both verbal and written), problem solving, and decision-making skills.
  • Ability to work with minimal supervision.
  • Highly organized and detail oriented; ability to prioritize daily tasks.

Pay Rate- $21.15- $26.00/hour


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