Social Service Supervisor
2 months ago
A nonprofit services organization in New York City is looking to add a new Social Service Supervisor to their growing team in Brooklyn and Staten Island. In this role, the Social Services Supervisor will be responsible for ensuring the Case Managers working in shelters provide quality services to families as well as providing supervision to Case Managers.
About the Opportunity:
- Start Date: ASAP
- Assignment Length: Ongoing
- Schedule: Monday to Friday
- Hours: 9am to 5pm
- Setting: Women's Shelter
Responsibilities:
The Social Services Supervisor (MSW) will:
- Provide comprehensive case management, including individual and group counseling services and other appropriate support services to clients
- Supervise the Case Managers and provide coaching, training, and staff development as needed
- Manage the shelter's multidisciplinary team
- Provide crisis intervention, oversee day-to-day case management services and ensure weekly case conferences
- Ensure all Case Managers conduct an initial needs assessment with new families within 48 hours of arrival at the shelter and begin to develop an Individualized Living Plan (ILP)
- Ensure the Case Managers are provided with orientation and training related to their responsibilities in maintaining the Uniform Client Chart
- Ensure the Case Managers maintain current and accurate confidential case records with all required documentation
- Ensure clients receive essential services including mandated substance abuse treatment and mental health services
- Schedule and attend client monthly house meetings
- Perform other related duties as needed.
Qualifications:
- 3+ years of experience with Family and/or single Adult Residential Counseling Services
- Master's Degree in Social Work
- Familiarity with EBP, MI, and TIC.
- Able to work with at-risk populations, including Domestic Violence survivors, clients with Medical & Mental health issues, and the Chronically Homelessness
- Familiarity with Entitlement systems & procedures
- Computer savvy
- Microsoft Office proficient
- Solid assessment, clinical, and documentation skills
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
Desired Skills:
- 1+ year of experience in a Supervisory role
- Bilingual (English and Spanish)
- Working knowledge of Substance Abuse issues
- Knowledge of CARES
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