Onboarding Specialist Intern

1 month ago

Indianapolis, United States Fleet Services by Cox Automotive Full time

Fleet Services – A Cox Automotive Company keeps your fleet moving

Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.

Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Fleet Services is the largest independent fleet maintenance company in the country, is currently hiring an Onboarding Specialist Intern to work in the Learning and Performance Solutions department.


Duties & Responsibilities:

  • Rotate through four talent development functions (facilitation, content creation, graphic design, project management) with respect to our multi-week Mobile Tech orientation program
  • Assume the leadership/management of a quality improvement initiative from inception to conclusion
  • Create and present a capstone project to propose ideas and solutions to management for improving internal processes, systems, and customer service
  • Engage with internal stakeholders, subject matter experts, and technicians
  • Understand the overall concept of Fleet Services; including the brand, internal/external customers, and service goals
  • Learn elements of the Adobe Creative Suite, Articulate, and our internal Learning Management System (LMS)


Requirements

  • Pursuit of a bachelor’s degree in Organizational Training and Development, Educational Technology, or a similar field with a preference for those entering their third or fourth year of post-secondary study
  • Experience with Microsoft 365 (PowerPoint, Outlook, Teams, Word, Excel, OneNote) preferred
  • Experience with Adobe Creative Suite and Articulate preferred
  • Knowledge of ADDIE as an instructional design methodology to help organize and streamline the production of course content and the creation of learning solutions is preferred
  • Ability to work in a fast-paced environment and manage time efficiently between multiple priorities/projects
  • Exceptional verbal and written communication skills, interpersonal skills, initiative, and the ability to work independently in a team environment
  • Obsessed about the learner experience
  • Possesses a Servant Leadership mindset
  • Mechanical inclination strongly preferred, either professional or enthusiast competency
  • Ability to occasionally lift and/or move up to ten (10) pounds



Office Environment

  • Position is located near the Fleet Services home office at 9585 Valparaiso Court, Indianapolis with some remote work possible
  • Intern will be embedded within the highly energetic, diversely talented Learning and Performance Solutions team
  • Team members dress in business casual attire

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