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Transportation Analyst
2 months ago
**W2 Contract**Santa Ana, CA**ONSITE**$28-33/hr**
Top Must-Have Skills:
- Data analysis
- Transportation experience
- Excel skills
Under the supervision and guidance of a Transportation Manager, the transportation analyst is responsible for the delivery order life cycle and transportation associated with our client’s products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims. The Transportation Analyst ensures all deliveries are effectively translated into a systemic load plan within the Transportation Management System (TMS) and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations.
Responsibilities:
- Create dynamic reporting for key measurable and performance tracking.
- Identify process improvements with attention to detail.
- Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.
- Proficiently manage multiple tasks/projects while staying organized in day-to-day activities.
- Work directly with 3PLs to resolve customer complaints and issues.
- Documenting and data collection for supporting departments/activities
- Ability to make decisions based on cost and service drivers to better serve the organization.
- Cross Collaborating with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.
Qualifications:
- Bachelor’s Degree preferred and 5+ years of experience in logistics and/or transportation.
- Load Planning/Order Management experience is a plus.
- Knowledge of Transportation Management Systems and Warehouse Management Systems.
- Strong Excel proficiency and skills.
- Background and experience in key functions of the Supply Chain – including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service
- Excellent written and verbal communication skills.
- Ability to work well in teams and work with remote teammates.
- Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
- Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
- Ability to identify standard problems within the delivery cycle and make recommendations to provide a solution to achieve customer satisfaction.
- Ability to work extended periods of time in an open office environment
