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Transportation Analyst
2 months ago
LOCATION:
Santa Ana, CA
JOB SUMMARY FOR TRANSPORTATION SPECIALIST:
- We are seeking an onsite Transportation analyst for a team in Santa Ana, CA.
- Under the supervision and guidance of a Transportation Manager, the transportation analyst is responsible for the delivery order life cycle and transportation associated with products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims.
- Pay Range: $30-$35/hr
RESPONSIBILITIES FOR TRANSPORTATION SPECIALIST:
- Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.
- Background and experience in key functions of the Supply Chain – including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service.
- Ability to create dynamic reporting for key measurable and performance tracking.
- Ability to identify process improvements with attention to detail.
- Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.
- Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.
- Work directly with 3PLs to resolve customer complaints and issues.
- Documenting and data collection for supporting departments/activities
- Ability to make decisions based on cost and service drivers to better serve the organization.
REQUIRED EXPERIENCE FOR TRANSPORTATION SPECIALIST:
- Bachelor’s Degree preferred and 5+ years of experience in logistics and/or transportation.
- Load Planning/Order Management experience is a plus.
- TOP SKILLS: MS Excel, Data Analysis, Transportation
SKILLS AND QUALIFICATIONS FOR TRANSPORTATION SPECIALIST:
- Load Planning/Order Management experience is a plus.
- Knowledge of Transportation Management Systems and Warehouse Management Systems.
- Strong Excel proficiency and skills.
- Excellent written and verbal communication skills.
- Ability to work well in teams and work with remote teammates.
- Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
- Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
- Typically has general knowledge of logistics operations related to employee’s specific area of work, and knowledge of overall logistics operations.
- Is able to identify standard problems within the delivery cycle and makes a recommendation to provide a solution to achieve customer satisfaction.
- Ability to work extended periods of time in an open office environment
BENEFITS
- Medical, Dental, PTO, Holiday tailored to meet your needs. 401K/Match, $15,000 Life Insurance, Award-Winning Employee Care Program. Established and highly regarded reputation with Green Card and H1 processing.