Program Manager, Worldwide Grocery Category Management

Program ManagerDo you want to be a part of the growing area of grocery at Amazon? The Worldwide Grocery Category Management team is searching for an exceptional and experienced Program Manager. You will be working to manage and shape new processes across our various channels and banners. As a Program Manager, you should possess a strong customer focus, great retail instincts and be practiced at applying project management skills. Program management at Amazon is inherently cross-functional. The successful candidate will have strong quantitative and analytical skills and be comfortable working from concept through to execution. This position will work closely with partner teams to determine root cause of operational challenges, drive process improvements and present findings and recommendations to business partners and management. In this role you will be supporting our Vendor Managed Inventory (VMI) program, this program is essential for us to offer best in class grocery selection to our customers. This role will require working both internally and externally with our vendors to build and enhance the program.Key job responsibilities:Manage the implementation of productivity improvement programs across our stores (both online and in physical stores)Partner with tech teams to deliver new systems and processes to support this line of businessSupport these programs and hold other stakeholders accountable for progress on key actions and deliverablesCreate reports and metrics to demonstrate progress towards goals, provide new insights, and regularly update senior leadershipActively seek feedback from key stakeholders and partner with tech and non-tech teams to drive continuous improvementA day in the life: As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You'll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you'll identify exciting new opportunities and will take the lead when it comes to designing their implementation.About the team: Worldwide Grocery Category Management is a dynamic and innovative org, where we are passionate about revolutionizing the grocery shopping experience. We are a team of diverse group of talented professionals dedicated to reshaping how customers access and enjoy fresh, high-quality products. At Worldwide Grocery Category Management, we embrace a fast-paced, entrepreneurial environment that encourages creativity, agility, and a commitment to delivering unparalleled service in the rapidly evolving world of online grocery. Together, we are building the future of convenience and customer satisfaction at the intersection of technology and everyday essentials.Basic Qualifications:3+ years of program or project management experience3+ years of defining and implementing process improvement initiatives using data and metrics experienceKnowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLExperience using data and metrics to determine and drive improvementsExperience working cross functionally with tech and non-tech teamsPreferred Qualifications:3+ years of driving end to end delivery, and communicating results to senior leadership experience3+ years of driving process improvements experienceExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationExperience building processes, project management, and schedulesMaster's degreeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.