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Information Technology Support Specialist

2 months ago


Albertville, United States Insight Global Full time

Direct Hire

Onsite 5x per week in Albertville, AL


Preferred Qualifications:

  • 4+ years of experience in IT Support
  • Ticketing experience, ServiceNow preferred
  • Network/System administration
  • Windows and Office365 troubleshooting


The IT Services Specialist is a key member of our client's IT team, providing essential technical support and services to our user community, including all Executive staff and the C-Suite team. This role encompasses a wide range of responsibilities from diagnosing and resolving technical issues to installing and configuring hardware and software. The candidate will play a pivotal role in deploying and managing IT Asset Management, ensuring efficient and secure use of technology resources throughout the company. Additionally, the position involves facilitating the onboarding of new hires, setting a high standard for IT support and service delivery across the organization. This position will report to an IT Operations Lead and will be based in the Company’s Albertville, AL location. Pay Range is 75K - 80K annually, depending on years of experience.