Clinic/Practice Assistant, Cardiology

Clinic/Practice AssistantThis is a full-time, 40-hour role expected to be onsite Monday through Friday from 8:30am to 5:00pm. Clinic/Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Assistants serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Support responsibilities may include:Leading up to the patient visit, Department Coordinators schedule all appointments, conduct reminder outreach, and obtain Prior Authorizations from insurances when needed for specific exams.During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, collecting co-payments, and assisting with any pre-visit paperwork/forms.At the conclusion of the visit, during check-out, Department Coordinators are tasked with scheduling follow-up appointments, tests, and/or procedures.Other duties include fielding all incoming telephone calls and triaging appropriately, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.Education: High School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree? NoLicenses and Credentials: Experience office experience 3-5 years requiredKnowledge, Skills and Abilities:Strong technology and MS Office skills Advanced Outlook, Word, Excel, PowerPointKnowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.Managing one's own time and the time of others.Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.Ability to proofread and edit written documents.Remote Type: OnsiteWork Location: 2014 Washington StreetScheduled Weekly Hours: 40Employee Type: RegularWork Shift: Day (United States of America)Pay Range: $18.99 - $27.17/HourlyGrade: 4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.