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IT Training Specialist
1 week ago
Hybrid (3 days onsite):
Tampa, FL
Position Overview:
This individual is responsible for providing and coordinating training and support using online platforms. The right candidate must possess strong communication, organizational, and interpersonal skills; learn new applications independently; and work well on a team.
Responsibilities:
- Deliver training via webinar platform for standard firm applications and new hire technology orientation
- Educate users to advance their knowledge of firm applications
- Improve the effectiveness of first and second level support resources through eLearning
- Monitor efficacy and relevance of current training materials to end users
- Special projects and duties as assigned
Must-Have's:
- Minimum 3-5 years designing IT training events in a corporate setting
- Proficient using LMS (learning management software)
- Advanced with MS Office
- Instructional design theory and learning principles
- Proficient in full training lifecycle
- Knowledge of talent management and succession planning
Nice-to-Have's:
- Law/Legal industry experience a BIG bonus
- BS in Education, Training, HR or a related field
- MS Office Certification
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